This is a lovely boutique hotel, the rooms are well appointed, the food on offer was superb and a choice of 3 swimming pools and spa treatments made ideal for relaxing. The staff were amazing.
Was a very pleasant weekend break and we will definitely be back! Had the most amazing spa there too!
Howard
Howard,1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2017年12月2日
Stunning
It’s was superb and classy. Will definitely gonna go back there with the voucher
Peter
Peter,2 晚浪漫之旅
Hotels.com 真實旅客評語
2/10 不太好
2017年11月28日
It was not great and we ended up asking for a re-fund. We checked in and was not warned that the restaurant was booked for a function. After we checked in we were escorted to our room, through a congested area where all the excess furniture was store. when we got to our room, the information pack was incomplete and we had to ask for the room service menu. We ran the bath and noted that there was no warm water. I then went to reception where I then had to move a table that was blocking off the restaurant area to get to reception where I was told that they are working on the issue. We where now officially stranded in our room and could not even clean-up to go to another restaurant in the area. We decided that we would rather cancel our stay and go home where we would at least be able to bath and go out for supper. The staff was apologetic and handled the situation well, but we the communication could've been better. We were disappointed as it has spoiled what was intended to be a romantic evening out and turned out to be a disaster.
Josias
Josias,1 晚浪漫之旅
Hotels.com 真實旅客評語
6/10 不錯哦
2017年7月2日
Adequate but Expensive Boutique Hotel
The location is very central but very close to a noisy main road. The hotel is very elegant but, in my opinion, lacks the finishing touches to be classified a 5-Star Boutique Hotel. There were no porters to assist with luggage on arrival and although a short walk to reception a porter would have been a great help.
The room size is excellent and the bed was extremely comfortable, one of the best I've had at any hotel. I was disappointed with the choice of TV channels - there was only one news channel, one movie channel and the rest was sport. The wifi was very slow and I had to use my own mobile data card in the end.
The bathroom was very weird, a glass encased room that has no privacy. It's situated in the passage from the main door to the room so if anyone walk in and out they will see whoever is in the bath and on the toilet. I would have sandblasted the windows to create some type of privacy at least.
Some globes in the dining room were not working. It may sound petty but I believe a 5-star rating should ensure that these small issues should be taken care if immediately.
The staff were efficient and friendly and the breakfast was very good.
Overall I'd say that the hotel is adequate but lacks attention to detail. The rate was expensive and there are many other better hotels in this price range. If the little things were attended to it may well deserve the 5-star rating it has
Jarrod
Jarrod,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年3月17日
Beautiful hotel. Finished with attention to detail.
真實旅客
Expedia 真實旅客評語
10/10 好極了
2016年9月30日
Boutique At It's Best!
This is what boutique hotels are ALL about! Nailed in every way! Customer Service was impeccable.
Not Provided
Hotels.com 真實旅客評語
10/10 好極了
2016年9月12日
Oasis of relaxation
Great boutique hotel with excellent service - friendly and attentive. Menu is fantastic, especially desserts. The bathroom was gorgeous with a soaker tub and tub "menu." Environment is super relaxing and it feels like an oasis.
Susan
Hotels.com 真實旅客評語
8/10 非常好
2016年3月18日
Nice Hotel close to Sandton center
Pros: Location, Free Wifi, Spa Center, Shuttle service to Mandela Square and Gauteng Train station
真實旅客
Expedia 真實旅客評語
10/10 好極了
2015年12月4日
james
Hotels.com 真實旅客評語
6/10 不錯哦
2015年10月17日
The room showed 100 sqm on the description, but in fact it is less than 40 sqm.
At first checked in a room with faulty safe and air conditioning that is not working. The reception employee agreed immediately to change the room after requesting the same, as if she was aware of that !
Payment was confirmed by Hotels.com but not reflecting on Marion system, so they holded on a deposit after checking out !
真實旅客
Hotels.com 真實旅客評語
2/10 不太好
2015年8月26日
Never Again
*were given welcoming drinks on our arrival,our little girl offered a can of coke which surprisingly was charged when checking out.
*signed an invoice with R2200 rate charge but paid R3000,explanation not clear.
*didn't have baby sleeping court
*was expected to pay for breakfast,thoughtwas included.
NKHETHENI
Hotels.com 真實旅客評語
10/10 好極了
2015年4月13日
A wonderful surprise
Wow, I did not expect this gem in the middle of a residential area.
We did not leave the hotel - it felt like home and the food was wonderful.
Very helpful staff.
The spa treatment was great, especially after a Safari.
I hope to come back some day.
Shaz
Expedia 真實旅客評語
10/10 好極了
2015年2月17日
A Beautiful Retreat
This is a special hotel. It is hidden away but so near to all facilities. Staff were so helpful and accommodating. Rooms and furnishing gorgeous. We were just upset that the Spa cancelled the massage the day before and as it was my husbands 60th and I wanted something special, we were a bit disappointed.
riva
Hotels.com 真實旅客評語
8/10 非常好
2015年1月14日
Beautiful Hotel
We enjoyed our stay very much. Beautiful hotel. We loved our room.
Albert
Hotels.com 真實旅客評語
8/10 非常好
2014年11月30日
Lovely hotel, great food, good management.
As the hotel is a little out of the centre of Sandton, there is a complimentary shuttle service provided by the hotel. Great food. Very comfortable rooms.
真實旅客
Expedia 真實旅客評語
10/10 好極了
2014年11月26日
Marion almost on Nicol
Nice comfortable hotel, good breakfast, accommodated earlier (11am) check in.
As a smaller hotel on a smaller street backs on William Nicol but entrance is on side street), taxis weren't familiar with it (recommend having directions).
Mark
Hotels.com 真實旅客評語
8/10 非常好
2014年9月19日
The best kept secret in Sandton !!!
Excellent value for money in close proximity to the Sandron CBF bolstered by top class luxurious living, excellent staff and a most amazing fine dining experience - the kitchen is par excellence
真實旅客
Expedia 真實旅客評語
10/10 好極了
2014年8月18日
Excellent service! Astonishing design
I enjoyed my stay very much. The staff is extremely professional and friendly! Excellent food quality and amazing comfortable room. I wish they would have a better gym.