紐約優特爾飯店

Location is good but Hotel management and maintenance need to improve. Need to pay a $ for hot water but have to travel all the way to hotel lobby’s vending machine for half cup of hot water !?

房間很乾淨空間也大，但沒有冰箱😬

淋浴間沒有門擋住洗澡水, 門是被設計在淋浴間->馬桶區->(門在這)廁所以外空間, 所以沖澡時水都流到淋浴隔間外馬桶區塊, 而馬桶區沒有開出水口, 所以會淹水, 地板也變的相當濕滑令人容易滑倒要非常小心. 洗手台也沒有清理的很乾淨還有上一位房客留下的垃圾. 隔音偏差當躺在床上時可清楚聽到走廊上其它客人進出的聲音. 幾次我都被外面的聲音嚇醒, 其它大致上還算不錯

Very good location and price. Strong recommendation.

自助CHECK IN & CHECK OUT很方便

Feeling like Titanic passengers abandoned by the operator, God blessed and thus we finally survived in NYC during the pandemic coronavirus 2019. Being urgently informed of our flight delay, we needed to extend our stay in NYC for one night. Having stayed in Yotel NY for eight eights, we thought it was no problem for the extension. However, the AI of the telephone system of Yotel NY was so stupid that every call we made to the front desk was eventually terminated by the system. Around 0030 hours on March 25, we couldn’t help but seek assistance from the third party (Expedia), through whom we reserved our room. Expedia replied that although they called Yotel but the calls couldn’t be put through, so an email was sent to Yotel NY on my behalf. Do anybody believe that until the check-out time none of Yotel employee approached us? Well, we left there at the original check-out time without hesitation. Compared with Frankie of Expedia who demonstrates empathy and is truly helpful, Elvis of Yotel NY- whom I feel- shows gloating at our situation. Elvis later replied in writing: “We…preparing to close down temporarily this coming Friday. We appreciate you staying with us and again apologize for the inconvenience. We hope that you stay safe during this epidemic.” I visit NYC nearly every six months and have stayed in more than ten hotels. In my view, Yotel NY is the worst. In conclusion, I will not recommend it to anyone I know.

布局紧凑，但是合适。窗户很高，景色很漂亮。出行也比较方便，十分钟以内能走到地铁站。酒店还可以有机器臂寄存行李。check in n out也是自助的。但是节假日要另收度假费。

Good location with 10 mins walk to subway. Tiny room but fully utilize the space. Booked hotel with full prepayment knowing that the tax and fee was high. Before check out they sent an email of bill, and finally knew that other than the high tax and fee of New York, the hotel also imposed additional fee called faciilty fee plus tax for a total of US$40 per night! So count this into your budget when you book this hotel.

The sheet and towels were dirty. The TV was broken and no one cared about it. I reported to someone on the front dest twice but nothing has changed.

酒店房间干净，设施齐全，位置极佳，在曼哈顿下城，地铁站走路5分钟。早餐收费，在4层，美食早餐，味道还不错，