They asked us to call 30 minutes before arrival, yet they were still 10 minutes late without any notice.
The place was not clean- floors, pillowcases, and bed sheets were all dirty.
We had to request new towels multiple times, and it took over 24 hours for them to arrive.
On top of that, the building’s entry door was left open by the staff all day, which did not feel safe. When we returned around 9 PM, it was still unlocked and open.