After staying in many overseas hotels this brand could still learn a lot around customer service. The hotel is looking very tired. The rooms & customer service are more like motel standard rather than hotel standard. Therefore the price of the rooms are not valid. On a positive note, the linen and pillows are very good, the secure carpark is good, and the location is perfect. I feel it is the location that affords them so much business, and they have taken this for granted to the point where customer service and tired looking rooms are of no concern to upgrade and customer volume is taken for granted despite average to poor customer experience. A shame. I would prefer not to stay here ever again..but the location is near perfect.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 29 日
Nice. Convenient
cathy
cathy,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Donald
Donald,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 19 日
Glen
Glen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
Would like some discounts for room
Thai
Thai,1 晚好友同遊
Wotif 真實旅客評語
8/10 非常好
2025 年 4 月 9 日
Room need renovation
Satinder
Satinder,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 7 日
Sabrina
Sabrina,1 晚旅行
Wotif 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
J R
J R,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 20 日
Bernard
Bernard,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 14 日
The hotel was in a great position, close to shopping centre with supermarkets and lots of options for dining including the on site restaurants.
Sandra
Sandra,2 晚浪漫之旅
Wotif 真實旅客評語
6/10 不錯哦
2025 年 3 月 4 日
We had major dramas the first night, room card would not open parking garage door, other guests were allocated our room and walked in on us at 4am and then reception rang about 4.30pm and wanted us to verify our room number and said we were allocated another room. Next day the room card wouldn't open the door, toilets in the public area were filthy.