We were disappointed that on the 1st day of our stay, no one cleaned our room, make the bed or even bother to give us fresh towels. I had to go to the desk to request more towels & request that the room be cleaned. During the remaining stay, “cleaning” consisted of: the bed was made ( but sheets not changed) trash was emptied & we got clean towels. Not the Holiday Inn experience I remember from previous stays.
Louise
Louise,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Loved!
This was a beautiful hotel! Clean, quiet, friendly staff, and great breakfast!
We have 2 small ones and it was extremely accommodating to them, as well as good breakfast for them!
The beds were comfortable as well and clean! Would stay again!
Emily
Emily,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
1 night Heber Springs stay
1 night stay at Heber Springs. Room was very nice. Beds very comfy. Size nice for a family of 4. Bathroom large and lots of counter space. Nice sitting area in room as well. Pool was great, on the smaller size but perfect to relax by.
Katie
Katie,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 1 日
Needs new Management!!!!!
Manager was very rude!! I booked 2 night stay and second night we came back from eating and we were locked out of our room. Went to front desk and asked why we were locked out . I showed her that i had payed for 2 nights. She never could figure it out but finally gave me keys to my room. When we’re leaving the next morning she then could find my receipt. Manager came out and was rude like we had done something wrong. Told the other girls she would have to straighten it out. Very unprofessional! Never apologized or nothing. Do better Holiday Inn, Heber Springs , Arkansas!!!
Staci
Staci,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
The hotel was very nice and absolutely the best staff i have seen in along time . ABSOLUTELY VERY CLEAN and the breakfast was top notch
Julia
Julia,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Angela
Angela,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Very nice, clean, good breakfast, great service.
Linda
Linda,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Sheila
Sheila,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Clean, safe hotel. I slept like a baby.
brandi
brandi,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Very easy to find. Plenty of parking.
Daniel
Daniel,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 26 日
Not a bad place. We had a reservation for 2 rooms but only one room was available at the time of check in. Other room became available around 530 pm. There were a ton of flies in the hotel lobby so they were all over our food when we were eating. I had a family of 9 staying and they only had 4 pool towels left. Just a few minor things but overall it was alright for a one night stay.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Everything was very clean and everyone was very friendly.
Deidra
Deidra,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Could not have been happier with our experience. We made reservations as we were passing through the area and wanted to visit a special friend residing at the Nursing/Rehab Center just down the street from the hotel. We were greeted with a cheerful smile at the front desk, our room was clean, great continental breakfast. We would visit again.
Phyllis
Phyllis,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Great
Susan
Susan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Got here around 2 am and the check in was great! Was greeted and treated great despite being a very late check in. Breakfast was good, cleanliness was amazing. I would book again.