Excellent service . Room was clean and comfortable beds .
Ruben
Ruben,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 7 日
karla
karla,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 7 日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 4 日
Manuel
Manuel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 4 日
Raul
Raul,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 1 日
Ryan
Ryan,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Hernan
Hernan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 29 日
Stay was good except for our key card kept getting deactivated every day which was inconvenient. The breakfast was good. The happy hour was ok for light snacks.
Claire
Claire,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
Mario
Mario,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 27 日
Toilet had no water in tank.
Toilet didn't work so maintenance came twice and spent 3 hours from 7am to 10 am to replace hardware. So had to delay my usual morning rituals of nice shower and going to toilet. Server lady in dining area only stopped me to ask if I had the dining pass for breakfast while everyone non-Asian was not stopped and asked who walked in.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Kristy
Kristy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Quite. Cozy. Efficient. Helpful. Quick and easy access. Friendly. Classy. Great location for wntertainment and food. Well mannered and polite staff along with the hotel patrons. Could not ask for a better hotel stay.
Samuel
Samuel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Christopher
Christopher,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Fix the Air Conditioners
Great hotel that I’ve stayed at for years for business but unfortunately is in need of some repairs. Had 4 rooms that had bad air conditioners and one that ran 50 percent of the time. I wasn’t the only one as I heard multiple people across the three days state they had similar issues. Staff was very nice nice but obviously out of their control. Ownership needs to get ahead of these updates as the location, staff and overall hotel has always been very good.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
top notch property and tons of amenities for travelers. would recommend
Brianna
Brianna,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Comfortable stay.
We had a great couple night stay. The front desk was helpful, the breakfast was good, the room was clean.
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Anthony
Anthony,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
EXHAUSTED-AND LATE CHECK OUT A JOKE
I truly enjoy Embassy Suites. Rooms are spacious and always clean. Beds are always comfortable and this stay they did not disappoint in these areas. We arrived into Ontario International Airport after midnight. It had been a very long day of traveling. My wife and I were exhausted and did not want to even think about driving 50 miles to get home so we decided to stay in the area. I want to say that we were checking into the hotel around 1AM. I SPECIFICALLY ASKED THE CHECK IN CLERK FOR A LATE CHECK OUT THE NEXT DAY-SHE EVEN CONFIRMED IT VERBALLY WITH “ WILL 1PM WORK?” Sounded perfect!! Got to bed by 2AM. Well…apparently she did not enter into the system or communicate the info (however it is done) because at 11AM the next day we had housekeepers attempting to enter our room. We were sound asleep! Informed them of the late check out situation and they seemed ok. Nope!! Half hour later same thing!!! 15 minutes after that the front desk was calling the room to see if we were planning on staying another day!! EXTREMELY FRUSTRATING TO SAY THE LEAST !! My wife and I said “well let’s just forget that and get the heck out. My wife proceeds to take a shower and there is no hair conditioner left in the bottle attached to the shower wall. As we were leaving we went to complain at the front desk and were greeted with “have you informed anybody about this?!?” Left us with a very poor impression of this property!!
greg
greg,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Gilbert
Gilbert,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 2 日
The unexpected Welcome
The man that checked us in was great! Didn’t get his name :( But, between 4am to 530 am, some random people came into our room. They told us the staff had given them access to the room to stay in. It was so uncomfortable because we were sleeping.it was a get away for my partner and I, so we had to cover up(if you know what I mean).