萬豪切爾西費爾菲爾德套房客棧

Had trouble with the front desk girl, I used my comp day and the front desk girl was being rude to me in front my my guest as well as trying to charge me an extra $100.00 dollars for the room after I explained everything and showed an email. Even explained that I used the hotel before and never had those kind of issues, it was embarrassing. So it mad my stay upsetting.

Economic option but very comfortable and nearby of everything.

The hotel is a great choice. Great location in Chelsea. The staff is very friend

First room I got was unmade they comforter was in a chair and pillows in a window. The receptionist gave me a new room. However, the room had no wash cloths. I asked for more and never received any because he told me they only had two people working.

I had a nice stay, nothing bad but nothing outstanding. It is in a pretty good location, if you need to get around to other parts of the city. Small, no frills room. Comfortable bed, which was really the most important thing. Room temperature stayed consistently comfortable through both nights of my stay.

Nice staff. Very clean. Breakfast free.

Stayed 2wks for business trip. Zero amenities due to "covid" , including room cleanings. However, they offered bulk over processed muffins as a continental breakfast... for the exception of 3 encounters- staff is overall very rude. Either its a NYC mentality or they just hate thier jobs. They arent helpful and force you to come to the lobby for everything, including toilet paper, and are completely unapologetic for any inconveniences or mishaps. Their smoke alarms go off all hours in rooms. Their windows are paper thin and are very close to a fire station, so dont expect to get any sleep if you get a room "with a view". Homeless people live outside the bulding, probably because the hotel is down a dark alley way. Spend your money elsewhere. There are plenty of other hotels in this city.

It was nice. I think that websites should reflect the changes due to covid

Stayed here during covid-19 . I own a gallery two blocks from here where I was working till late at night when I decided to just stay in nyc for the night . I got into my room about 3:30am and left at 12pm checkout . No bags or anything just my company tee shirt . Literally slept woke up showered and left. The next day I noticed I’m charged a 250$ smoking fee . The kicker to this is I don’t even smoke at all!!

Had an awesome time here, I really like that it’s nearby all the popular areas. The only complaint I would have is that there was no room service to clean your room so I had a bunch of trash bags in my room by the time I had to check out.