我是否可以免費取消伯恩茅斯特魯維爾飯店的預訂並收到全額退款？

可以，伯恩茅斯特魯維爾飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

伯恩茅斯特魯維爾飯店是否有游泳池？

是的，住宿提供室內游泳池。旅客可以使用游泳池，開放時間為 09:00 至 21:00。

伯恩茅斯特魯維爾飯店是否允許攜帶寵物？

可以，歡迎狗入住，最多共 1 隻，每隻寵物的重量上限為 10 公斤。收取每隻寵物每晚 GBP20 的費用，另需支付每次入住 GBP50.00 的押金。服務性動物免費。

伯恩茅斯特魯維爾飯店是否提供停車位？

是的。自助停車的費用為每天 GBP12.00。

伯恩茅斯特魯維爾飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 11:00。提供延後退房服務，需支付 GBP20.00 的費用 (視供應情況而定)。提供零接觸退房服務。

伯恩茅斯特魯維爾飯店是否附設賭場？

此飯店沒有賭場，但附近就是伯恩茅斯雲頂賭場 (走路 8 分鐘)。

伯恩茅斯特魯維爾飯店和附近有什麼好看好玩的？

伯恩茅斯特魯維爾飯店具備室內游泳池和三溫暖。

伯恩茅斯特魯維爾飯店內部或附近是否有餐廳？

是的，此住宿附設餐廳：Deauville Restaurant。

伯恩茅斯特魯維爾飯店附近的環境怎麼樣？

伯恩茅斯特魯維爾飯店位於伯恩茅斯市中心，走路只要 2 分鐘就會到伯恩茅斯國際中心，另外走路 5 分鐘還會到伯恩第斯海灘。旅客表示這間飯店的地點很好。

伯恩茅斯特魯維爾飯店住宿資訊、相片和旅客評語

6/10 不錯哦

2025 年 11 月 26 日

Didn't have breakfast

RICHARD，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 11 月 16 日

Room was a nice size as had booked an executive room. Unfortunately in process of refurb so on arrival the builders were sanding on the next floor which was very loud. Air conditioning in bathroom and refrigerator were both very loud, switched fridge off but unfortunately couldn’t do that with air conditioning. Central heating turned on in the afternoon and about 5 in the morning with a whooshing noise. Informed staff and was told they knew about it. No dining room in the evenings which we did know when we booked, which was a shame. Used swimming pool which needs a bit of tlc. Staff were nice. We have stayed here before and hope that once all the refurb has been done this hotel will be up to scratch.

Carol，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 11 月 2 日

Staff very friendly and helpful. Hotel a bit dated, could do with a make over but still comfortable and would stay again.

Richard，2 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 11 月 2 日

Gemma，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 30 日

Easy check in, friendly staff, room all good, pool nice (squeaky floor boards)

GERARD，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 10 月 27 日

Comfortable stay

Good location from town centre Room was big, but tired. The room and some of the communal areas could do with painting. Bed was comfortable. Room and bathroom was clean, but could do with a little more cleaning around the skirting boards. I was a little worried about the hotel after reading some of the reviews, but it was fine. Staff were very friendly and helpful, Especially Sam

Sharon，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 26 日

Callum，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 10 日

Graeme，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 28 日

Basic but clean room, good freshly cooked breakfast and nice pool. Hotel was generally clean too with a nice bar area and helpful staff. Tired decor in some areas (rooms and corridors) but not uncommon in many seaside hotels.

Ashley，3 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 9 月 28 日

Bed sheets hadnt been changed on arrival so found hair, food and other things in the sheets. To reception's credit they did move me to one that was clean, but changing the sheets between guests seems like the bare minimum for a hotel... Room was only accessible down steep slope - floors, corridors and room doors very noisy so you could hear everything and generally the place is extremely dated. The wing of the hotel where room 102 is has a very unpleasant smell. Plug sockets in bedroom and light in bathroom buzzed worryingly like an electrical short when turned on. That being said, I disagree with other reviews about the car park, which was fine out of season (although clearly too small if every room occupant wanted to park). The room cost was also particularly cheap. On reflection, would not recommend and wont be staying again.

Lewis，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 26 日

The hotel was comfortable, clean and value for money

Alyson，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 21 日

Wedding party stay

Attended a wedding as I was to give the bride away so stayed here. The reception was also at this hotel and no complaints can be made, they were very accommodating and attentive. The food was very good, both for the wedding and breakfast. Be aware if you don’t book directly with the hotel you will be charged £12 for overnight parking. I was told as I was attending the wedding that it would be refunded to me, that never happened. All in all, as long as you are aware that the rooms are being updated and you may get one that has not been, regardless of what you pay then it is a pleasant comfortable stay.

Gary，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 20 日

Very bad to stay

⭐ 1-Star Review: Extremely Disappointing Stay My experience at The Trouville Bournemouth was terrible in every way. The cleanliness was shocking — we had to buy bleach ourselves to disinfect the bathroom because it was so dirty. The carpet was old, filthy, and worn out, with several damaged spots. The furniture is outdated and poorly maintained. Overall, the place felt neglected and unhygienic. There was only one electrical socket in the entire room, which is completely unacceptable in today’s world. The elevator was broken, there was no air conditioning, and the fans provided didn't work properly. When I mentioned my concerns to the reception, they said they didn’t care about reviews because “the hotel is always full anyway.” So I asked them: Just because you're full, does that mean you don’t need to maintain basic hygiene? This attitude was just as bad as the conditions of the hotel. I do NOT recommend this hotel to anyone. There are much better and cleaner options in Bournemouth — avoid this one.

Gilson A，4 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 10 日

Hotel room

Hotel was lovely apart from the squeaky floor in our room plus the toilet seat kept moving when you sat on it apart from that it was an enjoyable stay.

Karen，3 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 8 日

Arrabella，2 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 2 日

The only good thing about this property is location

Alison，3 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 30 日

Well placed hotel. poor hygiene, limited parking.

The arrival and check in was quick and efficient. We arrived at our room first floor, room 105. This was at the front of the hotel. Busy main road which didnt affect our stay. The room was looked over by a building across the road that had balconies. There was no blinds or nets, so they could see striaght into room. Currains were available. As we entered the room there was a strong mildew smell. After a look road. I lifted the filter to the shower it hadnt been cleaned for sometime hence the smell. I took photos and told reception. They said we cant sort it until the morning. I asked for a late housekeeping call as we were heading out and as it was a sunday we'dlike a lie in. We agreed an 11.30am call from. Housekeeping. Sunday they arrived banging ag the door at 8.30am, we didnt answer, then again at 9.30am. On our retun to the room later that day the filter still hadnt been cleaned. So again back reception, and showed them the state of it. The reception cleaned it themselves the night before we were leaving. There were crisps and a bottle top under the bed. For parking you are charged £12 per night which you pay on arrival and fill out a form. On our return from a late night out on saturday there as no parking spaces available. We parked our car as it was small outside the front of the hotel, which apparently wasnt for parking. The swimming pool and facilites were dirty, tired and very dated. The manager would not speak with us about the room. Not a £100 pound a night ho

Dirty shower filter that produced an awful smell.

Paula，2 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 8 月 27 日

Steven，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 26 日

Alun，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 25 日

No air conditioning made it necessary to keep the windows open, and lots of road noise made it hard to sleep.

Roy，3 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 24 日

0 every things really

Philip，5 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 8 月 23 日

Not a clean hotel.

Overall the only best part of the hotel is the location. Everything else was terrible.

Kaddour，3 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 23 日

Was informed of the £12 daily parking charge imposed by online booking agents?? If we had phoned and booked direct with hotel parking is free???

Peter，1 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 8 月 20 日

This property was hideously noisy. People coming and going at 3 in the morning made the whole room shake. One lift was out of order making it difficult to navigate the building. The room was tired and tatty with a crack in the sink, a dirty toilet and a stained carpet.

Christine，2 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2025 年 8 月 19 日

Devika，1 晚旅行

Expedia 真實旅客評語

伯恩茅斯特魯維爾飯店

The Trouville Bournemouth

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