Brilliant hotel. Perfect for a get away though check-in/check-out service can be a bit…
Had difficulty finding our booking then tried to charge us although we had prepaid. Room…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
游泳池的開放時間為 07:00 至 20:00。
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔；床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗，且客房的門會在清潔後封閉。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。
Lovely one night stay. Staff were friendly, checkin was a little slow as they had is down as not having pre-paid when we had paid already via hotels.com (I have this at times through hotels.com so maybe a glitch in the system?). The hotel itself was gorgeous and our exec room was super comfortable with a lovely balcony overlooking the grounds. Stopped in the bar for a drink after we checked in and had a nice cabana to sit in. Service was rather slow so we didn’t bother staying for another drink but can’t fault the breakfast service the next day. Special mention to the lady serving the hot breakfast buffet, she was fab!! Overall a really great stay in a really great hotel/location.
1 晚旅行, 2021年06月12日
Was a beautiful hotel but the room showed signs of wear and tear. There was lots of loud noises throughout the night sounding like an applience possibly the fridge or heater. Rather like loud clicks. Robes appeared very worn. Tv in shower was best feature of the room
1 晚旅行, 2021年05月18日
Glad to be back at Hilton Syon Park, great hotel and great service
Richard, 1 晚商務旅行, 2021年05月18日
Location is what makes this property special. The operation team was very helpful and amiable. It's challenging times with Covid but the hotel has put measures in place which not all housekeeping staff were following as some were not wearing masks while entering the room or when walking in the corridors. The breakfast is good except for the liquid eggs used for the scrambled/omelette options. Overall will stay there again as the location is excellent and the staff is really helpful.
2 晚家庭旅遊, 2020年10月25日
Waited several minutes at unmanned reception before repeated knocking finally attracted a receptionist. Confirmed booking. Explained wallet stolen and therefore unable to provide debit card. Offered to pay cash or electronic transfer instead. Refused admission in adamant and surly fashion unless I provided a card. Explained again and added I was a regular guest. No change. Not likely to use again.
1 晚商務旅行, 2020年10月06日
Stylish room, very clean. Friendly staff. Tasty food and good wine and nice cocktails.
Louise, 1 晚浪漫之旅, 2020年09月09日
Brilliant place to stay! If I'm being picky it can get loud with some fancy cars pulling up outside and revving their engines and the sheets on night one of our two night stay didn't smell as fresh as I expected but when asked to change them staff were quick to respond. On that note, the staff were absolutely amazing! Definitely somewhere I'd like to stay again.
AbuA, 1 晚家庭旅遊, 2020年08月29日
jennifer, 2 晚旅行, 2020年08月07日
Stayed after the COVID restrictions were lifted - definitely a different experience to what you'll be used to in a hotel, but the room was immaculately clean and staff were extremely helpful and friendly. Only slight downside is the lovely outdoor terrace was rather soulless with no music/ambience which it normally has based on previous stays, and we weren't aware that the restaurant wasn't open for weekdays (only weekends) so meant we had a very tasty, but very expensive 'takeaway' from the Lounge restaurant 'partnered' with the hotel
1 晚旅行, 2020年07月06日
I had such a pleasant stay, we even got a room upgrade because our AC didn't work, however upon leaving I saw two charges on my card. Called the hotel "This second charge is normal practice as you booked through Expedia, it won't actually be debited but it will stop showing as pending on your account within a couple days". Two days later they debited BOTH charges. Expedia tell me it was a accidental second charge but despite times not being easy for everyone, I have to wait up to 7 working days, despite me notifying them of this charge they only logged a refund 4 days later. I'm very unsatisfied with both the hotel and Expedia at this point.
Laura, 1 晚浪漫之旅, 2020年07月04日