We have stayed here a number of times. This stay was extremely disappointing. Water in our room was not working. The shower never worked, and the sink intermittently. When we spoke to the staff, the answer was « too many people trying to shower at the same time », to « well we need new pressure tanks ».
Talked to 3 people. No one tried to remedy the situation and all we got were excuses. Won’t be recommending going forward.
Summer
Summer,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月17日
I’d give a 3 star at best. Underwhelming
They say it’s a 4 star but I won’t give more than 3. Service at the front desk and house keeping was below average. No activities beside the spa which was understaffed and no appointments. Front desk lady had no idea about the area. Our room wasn’t cleaned even after asking five times in the day. Restaurant food that was suppose to be fine dining was average. Pub food was average pasta and pizza were undercooked. Not worth the rating and price they present.
Bishop
Bishop,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
kim
kim,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Very nice getaway
This hotel is unique in all aspects
Bob
Bob,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Luca
Luca,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月18日
Antonio
Antonio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Brilliant
Shareen
Shareen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
We had a great time, lessa
Matthew
Matthew,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Great getaway!
Hotel was very nice and clean and ALL of the staff were very friendly and helpful. Looking forward to going again and staying more then just 1 night to check out all the amenities that they offer.
Matt
Matt,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Amazing
Very happy with our stay. Clean, friendly service, warm atmosphere and the amenities were great. Can’t wait to comeback!
Summer
Summer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Arian
Arian,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月13日
Beautiful amazing place and service is the best
Gilberto
Gilberto,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年12月8日
Had a great experience! Staff were amazing. Enjoyed the fire pits and sauna. Food was really good including the pub and complimentary breakfast. Definitely recommend and we will be back!
Brittany
Brittany,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年12月2日
Justin
Justin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月1日
The service was great but on Expedia it says everything was open including the spa and restaurants. When we got there nothing was open. No spa only pub food.
This was disappointing for a romantic weekend.
Julie
Julie,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月30日
Always a pleasant stay! Great staff, spotless rooms, good food in a classic property.
Kevin
Kevin,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月26日
GANG
GANG,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月26日
Extremely beautiful property with lots to do. I wish there was an area for guests to be closer to the water as that is the whole point to go to Muskoka (i.e. a dock with chairs etc.).
Sydney
Sydney,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月25日
Marwa
Marwa,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月25日
Unique & lots of character in Muskoka
Todd
Todd,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月24日
Trade Market was a disappointment
The entire expo was great and we would definitely go back. The only thing I did not like was that I had a fever and had to buy Advil from their “Trade Market shop”. Normally I bring it with me. They charged us $18 for a small bottle of Advil. That bottle is about $6-$7 in stores. I found that a major ripoff. I’d still go to stay there but bring my own Advil or go to the town to buy anything I need.