Does L'ermitage - Franschhoek Chateau & Villas offer free cancellation for a full refund?

Yes, L'ermitage - Franschhoek Chateau & Villas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at L'ermitage - Franschhoek Chateau & Villas?

Yes, there's free self and valet parking.

Is airport shuttle service offered by L'ermitage - Franschhoek Chateau & Villas?

Yes, an airport shuttle is available from 8 AM to 7 PM on request. The charge is ZAR 850.00 per vehicle one-way.

What are the check-in and check-out times at L'ermitage - Franschhoek Chateau & Villas?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Express check-in and contactless check-in are available.

What is there to do at L'ermitage - Franschhoek Chateau & Villas and nearby?

Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a garden.

Are there restaurants at or near L'ermitage - Franschhoek Chateau & Villas?

Yes, there's an onsite restaurant.

Does L'ermitage - Franschhoek Chateau & Villas have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a microwave and a coffee maker.

Does L'ermitage - Franschhoek Chateau & Villas have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around L'ermitage - Franschhoek Chateau & Villas like?

L'ermitage - Franschhoek Chateau & Villas is a short 10-minute walk from Cape Floral Region Protected Areas and 17 minutes' walk from Huguenot Memorial Museum.

L'ermitage - Franschhoek Chateau & Villas, Cape Town: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 8, 2025

Central. Perfect for business

Meyer, 1-night trip

10/10 Exceptional

Mar 3, 2025

Amazing Hospitality

Dipen, 6-night trip

10/10 Exceptional

Apr 21, 2025

Amazing stay at L’ermitage! Me and my partner celebrated our engagement, and we couldn’t have chosen a better spot to do so❤️ A bit few options for dinner (especially for us who are vegan), but the scenery, room, ambiance and hospitality really makes up for it👏

Fredrik, 1-night trip

10/10 Exceptional

Feb 9, 2025

Very safe and friendly staff

Chetan, 4-night trip

10/10 Exceptional

Dec 5, 2024

Excellent

Wonderful stay. Very nice apartment with beautiful view. The staff very friendly and helpful.

Isam, 3-night trip

8/10 Very good

Feb 24, 2025

Nice property, old facilities and too far from center of the cute town. You'll need a car or uber to get to restaurants, shopping and bars

Teresita, 2-night trip

10/10 Exceptional

Dec 19, 2023

Oasis of calm in wine country…

Amazing little place slightly off the beaten track in Franschoek, but worth it. Had an beautiful villa with amazing staff who couldn’t have been more friendly… would recommend to everyone!

JONATHAN, 2-night trip

8/10 Very good

Sep 18, 2023

The property is beautiful and room amazing. The town center and restaurants are an easy drive away. The only small negative was the light pollution in our room which faced the road. It would be better to take a lake view room. All in all a wonderful stay.

Leslie, 1-night trip

10/10 Exceptional

Feb 26, 2024

I can't say enough how friendly and accommodating the staff were. We were a large party (9 people) and they arranged a last minute restaurant reservation and transport for us without any hesitation on a busy evening. Also, the location and the resort itself were breathtaking and their pictures don't do it justice. Will definitely be returning.

Christopher, 1-night trip

10/10 Exceptional

Jul 4, 2023

A perfect spot for a weekend away

I made a booking at this hotel for a weekend away with friends and it was fantastic. The room was spacious and well equipped with everything we needed. We chose to have breakfast included in the stay which was delicious and abundant. Tucked under the mountains, the villa's made us feel like we were in our own little French Village. The hotel is slightly outside of the main street of Franschhoek, so it helped that we had our own car for easy access in and out of town.

Allyson, 2-night trip

2/10 Poor

Feb 6, 2024

Sold this room with zero electricity.

JANINE, 1-night trip

8/10 Very good

Feb 24, 2024

We drove 6 hours to have a girls spoil weekend and when we arrived the WiFi and the hot water were not working. We didn’t have hot water until the next morning 9am.

Michelle, 2-night trip

10/10 Exceptional

Dec 26, 2022

Gorgeous place in all meanings!

Absolutely beautiful place surrounded by mindblowing nature with mauntains, pond with fishes, and vineyards. The hotel is sophisticated, seclude and peaceful. Extremely spacious room and bathroom with two basins, shower cabin and bath tub. Big space, high cellings and a lot of lights! The personnel is kind, attentive and extremely helpful. Gavin, the hotel manager, is exceptional, highly professional and the absolute treasure. He surrounds the guests with the five star hotel care and shares great recommendations on making the days in Franschhoek remarkable. We had a wonderful time thanks to Gavin and will definitely return with the rest of family. The breakfast is beautiful ( quick in service, attentive, with possibility to choose both a la carte and from open buffet), with the possibility to be seated indoors and outdoors on the garden and lakeshore. Special thanks for the breakfast service to Fakazile who turn the breakfast into a joy and Yugine!

Mats, 5-night trip

6/10 Good

Jan 3, 2024

Don't bother with breakfast

the accomodation was ok as always, but the breakfast was an absolute disgrace. Very poor service, being told we had to pay for hollandaise sauce as only buffet available, the food was cold, had to grab staff as they just left us, sat there for 20 mins before being attended to, dirty tables, cold coffee, asked 2 people for hp or tomato sauce, never got - very disappointed, we did this as a present for a wedding anniversary, and was left very underwhelmed. We have to consider if to book with you again, we have been a long term customer of yours and this time was totally let down, even though we paid more than twice as much as normal as high season. The restaurant was not busy, no glasses for orange juice, the juice was empty anyway but besides the point, the staff didn't have uniforms, apart from one guy, dirty t-shirts, most of the staff looked like they just woke up in last nights clothes. Very unprofessional. Very disappointed with the stay if we have to be honest. Your standards have really dropped in the last 12 months.

stuart, 1-night trip

10/10 Exceptional

Mar 20, 2025

NEMER CHIDID, 2-night trip

10/10 Exceptional

Jan 12, 2025

Fantastiskt vackert ställe med grym service och trevlig personal. Frukosten är superfin. Har bara gott att säga om detta ställe.

Amanda, 3-night trip

10/10 Exceptional

Jan 8, 2025

Noeleen, 1-night trip

8/10 Very good

Nov 23, 2024

Peter, 2-night trip

8/10 Very good

Feb 29, 2024

The property is simply stunning. It’s so charming and the staff are wonderful. It’s a 20 min walk from the Main Street in Franschoek or a few pounds in an Uber. Don’t use the recommended car service from the hotel as it was 3 x more expensive than an Uber. Out toom eas lovely with a small kitchen are and separate dressing room and bathroom with both a huge bath and a separate shower. The buffet breakfast was lovely and the views even better!

joanne, 3-night trip

10/10 Exceptional

Nov 3, 2022

10/10 Exceptional

Sep 5, 2022

David, 2-night trip

10/10 Exceptional

Jul 9, 2022

Natalie, 2-night trip

2/10 Poor

May 15, 2022

Janine, 1-night trip

8/10 Very good

Apr 21, 2022

Schönes Hotel etwas ausserhalb vom Zentrum. Grosszügiges Zimmer und Aufenthaltsraum. Restaurant nicht geöffnet, daher musste man ins Dorfzentrum, welches gerade noch zu Fuss erreichbar ist. Frühstück sehr reichhaltig. Dusche am Morgen wegen Stromausfall nur kalt.

2-night trip

10/10 Exceptional

Mar 2, 2022

What a gem

Excellent property for a luxury get away

Stuart, 1-night trip

L'ermitage - Franschhoek Chateau & Villas

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