We paid an extra $200 to upgrade our room. We spent one night in the room & the second night the ceiling developed a leak and we were moved to a different room. The air conditioning never got the room cooled and never offered a refund of our room that we only spent one night in.
Dane
Dane,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月9日
Una buena experiencia
irma leticia
irma leticia,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月9日
Claudia
Claudia,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
Was a good.property next to the golf.course
Harinder bobby
Harinder bobby,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
I went to the same resort 6th time. I like how the new manager changed the resort. The bar attenders in the beach lobby are outstanding and super friendly. It is also nice that reservations for restaurants are no longer required. I will be back there again.
Izabela
Izabela,10 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月27日
oliva
oliva,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月27日
My husband and I visited August 2024. We had a good time. Would definitely return alone, not with our little kids. There are no kid water slides at our section. (Paraiso Beach) Other than that, it met all our needs.
Ricardo Muniz
Ricardo Muniz,3 晚浪漫之旅
Orbitz 真實旅客評語
2/10 不太好
2024年8月27日
Christopher
Christopher,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月15日
Miguel Ángel
Miguel Ángel,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月12日
Il resort è molto bello e molto curato. Personale molto attento, disponibile e professionale. Pulizia delle camere impeccabile. Cibo, ampia scelta a buon livello.Uniche note non propriamente eccellenti riguardano la dimensione della struttura ( è immenso, anche se il servizio di trasporto per gli spostamenti interni effettuato con golf car è preciso ed ineccepibile) ed il mare che non è proprio di quello che ti aspetti ai caraibi, ci sono molti sassi ed una costante presenza di alghe anche se ad onor del vero la spiaggia viene costantemente pulita con un apposito macchinario anche più volte al giorno.
Marco
Marco,15 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月1日
Annabell
Annabell,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月30日
Nunca hubo espacio para reservar en los restaurantes, incrementar los carritos que te llevan se un lugar a otro y poner en las paradas donde van los carritos
Ruben
Ruben,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月29日
alma
alma,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月27日
Jonathan
Jonathan,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月24日
Yaniuska
Yaniuska,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月22日
Es buen hotel
Luis M.
Luis M.,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月21日
Amazing staff, excellent vacations. We were a family of 22 and we really enjoyed our stayed.
Ruben A
Ruben A,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月19日
Our stay was 5 days, it was very pleasant, there were always activities for children and adults, there was always a place to eat and the food was very good in most of the sites.
The space of the rooms is comfortable as well as the bathroom, although the toilets do not have water force.
Lots of beautiful gardens and animals ....
We recommende it
Nubia
Nubia,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月15日
Excelente servicio, instalaciones restaurantes y el star camp para niños muy bueno
Gilberto
Gilberto,5 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年7月15日
Communication was lacking upon check in and throughout the stay. Their website and expedia's said you could access all iberostar locations in the area but that is not true. You don't even have access to the entire resort we stayed at advertised as all-inclusive however that was not true you had to pay extra for some shows and certain areas of the resort and bars were only accessible if you paid extra for a membership but that was not communicated prior to booking. And the air conditioning in our room kept breaking. We would not stay at this resort again.