Excellent environment with extremely big garden. The room is spacious and clean. The breakfast is great. Highly recommend.
MING KEE
2 晚浪漫之旅
10/10
房间干净 ,能放心入住
MING
1 晚好友同遊
6/10
Disappointing restaurant
Jack
1 晚旅行
6/10
Originally in distant wing separate from hotel. After requesting a room change to be in the main building excellent receptionist organised this and actually upgraded the room free of charge
Elizabeth
1 晚旅行
8/10
Very good
Julie
1 晚旅行
8/10
Martin
1 晚商務旅行
10/10
chris
2 晚旅行
10/10
Daniel
1 晚旅行
10/10
Great venue, helpful staff and food was good too
真實旅客
1 晚商務旅行
6/10
Hotel room was a little tired and dirty. I cleaned the bathroom light out of old wasps and flys, and the windows had some cobwebs. Disappointing for the money I paid. Service in the restaurant was really slow also. Young kids also accessing sauna and steam rooms without staff doing anything…stupid parents!
Robin
1 晚家庭旅遊
10/10
Sarah
1 晚旅行
10/10
Twas a lovely venue in the Warwickshire countryside. Was clean, comfortable and excellent value for money
John
1 晚好友同遊
10/10
Ravinder
1 晚旅行
8/10
Leanne
1 晚家庭旅遊
10/10
Chloe
1 晚旅行
4/10
We were looking forward to a relaxing couples stay and after booking we were very concerned about reviews we had read.
We were greeted by a friendly receptionist which poor English who explained we were in the Manor House part of the hotel. We were pleased about this as the building is stunning. Once we found our way down there we were disappointed to find no bar, restaurant or even staff to explain where I room may be. No signage as you walked through the door so it was trial and error to find our room. Once we did track it down in the roof space the room was clean and fairly spacious. The bath robes were suitable for a teenager and a child. My wife couldn’t even get hers on ! We had booked dinner in the restaurant and the staff all of them were very friendly but we have to say plastic tables and a low grade pub bar food menu is not restaurant food !
We were put off using the spa facilities after a guest complained about it being full of screaming children and they had booked a spa stay. They had been given a full refund and their dinner and stay for free. I wish we had also complained now at the time. This is disappointing as one of the reasons for our stay was a spa experience. My wife had emailed to ask about treatments earlier in the week and nobody had bothered to get back to her. We ended up getting suppliers from nearby and staying in our roof space room all evening as it was such a rabbit warren to negotiate . Overall average stay, poor for the cost !
Paul
1 晚旅行
8/10
Ian
1 晚商務旅行
10/10
Jackalyn
1 晚家庭旅遊
6/10
Nice location but perhaps a bit dilapidated in places. They didn't have coffee in the rooms (only decaf / tea), presumably on purpose to encourage you to purchase. They also charged us to use the pool facilities, and none of the showers or water worked!
Ceri
2 晚旅行
8/10
Kimmo
3 晚旅行
8/10
Emily
1 晚旅行
8/10
Ian
2 晚旅行
6/10
Two bed apartment tired but great size for family with a dog. Property grounds really lovely especially for family/dog walks. Awesome offering but the below really lets them down.
Staff/customer service non existent. No management seen all trip.
Food average.
Fire drill went off Saturday 8am, no staff to be seen to direct you. Reception calls not answered and zero apology afterwards. Honestly would be worried if there was a real fire. Management should be very concerned.
Rochelle
3 晚家庭旅遊
10/10
Hotel is very nice in superb grounds for walks super outdoor space. Inside hotel is tired but reasonably clean. Chairs are stained and torn in main dining area. S