The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property.
I really enjoyed my trip and stay in Mastiff Grand hotel.
Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.
Require to improve luxry stay in hotel 4* catagory
Food Quality - Awesome.
Hotel Staff.... Excellent.
Hotel Location..... Wonderful.
very bad for ...
No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor.
huge flies in restaurant.
no kids play area (garden) & no equipment for small kids up-to age of 10 years.
Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.
From Bachelors to Family
Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.
It was good..
Good.we had a good experience.keep up good work.
We had fun.
Avoid this hotel till fully renovated
Both the lifts in the hotel were not working.
Bathroom was not very clean.
AC was not working.
The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension.
Overall not customer friendly.
The only plus point was the location of the hotel and the food.
Hotel with river n hill view
The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.
Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.
Very nice. I really enjoyed
Awesome. I am very happy. Very good place and nice surrounding