We stayed in the rainbow for 2 weeks. The staff were very unhelpful. We asked to purchase the Wi-Fi and extra kitchen equipment and were told multiple times to ‘come back later’, we never got either. For the first week our room was cleaned, by the second week the sheets weren’t being changed, the bed wasn’t being made and we weren’t receiving clean towels. Whenever we had a shower the bathroom flooded. At the end of our stay, we checked out at 12 but our flight was at 10pm, we asked would they hold the luggage and they refused.
The hotel was located half way between Sunny Beach and Nessebar, taxis are 10lv each way. The hotel has 3 good swimming pools. The mini golf course was not maintained and not worth the 10lv each.
Overall the hotel was unsatisfactory, the staff were rude and extremely unhelpful.