The hotel is clean, people friendly, food very nice but services are very slow. The bed was to bad and very uncomfortable, too hard whether is of poor quality or too old and needs a replacement. The electronic card unlock for doors was a mess as one keep on taking it for activation. The whole place has one beer/ Wine openner. In a nutshell the mansgement is either slugish, poor or just tired
Great and good value for business or short stay
Definitely not the greatest surroundings but the hotel itself is in a very good state and excellent service. Good for business travelers or if you, like us, need to be close to Pretoria station.
The property was near the Gautrain Station and within waljing distance to Church Square.
Disappointed & unsafe
We arrived at the hotel just after midnight. The area that this hotel is situated in is "much to be desired". We felt very unsafe. It was badly lit and the parking was full. We stopped at the entrance of the parking. Looking at the outside of the building, it didnt look anything like the pictures on the Hotels.com site. Judging from the outside of the building the inside must be the same. It says hotel but its a residence. The windows were rusting. We unfortunately, did not check in. Sadly, it was not up to our standard and the area made us feel very unsafe. What a waste of our money and a redeemed night.
Professional and enjoyable stay
My stay at Manhattan Hotel was quite enjoyable. I arrived at about 11h45 and although they struggled to get my booking as it did not appear on their computer yet; I was eventually given an early checked in. Their free shuttle servic to malls was a breath of fresh air. Overall, the service was professional and up to standard.
Generally the service was excellent. I didnt kniw where Cherry Lane office park was and was transported too and frto.. The hotel is soo smart.