Did not get information about check in.
Waited so long in lobby and no one show up.
Was given false contact number therefore unable to call. Cannot reach them at all. Tried contacting via phone and email for days for refund. Accomodation was already paid. Lost our money. Security tried calling and cannot get to them. Total scam. Ended up staying at another hotel.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月7日
JINTAEK
JINTAEK,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月4日
Cheaters
I waited for 5hrs in the lobby for check in and nobody came. I had to find another hotel. Horrible experience.. and no help and no refund by hotels.com provided