The room was good. The valet parking was just plain awful. The night we arrived the parking guy was amazing. How ever the next morning was just plain terrible. I was not given message to call for my car i went to the valet and let them know i needed my car they acted like they could not find it went to the front desk to check out and he said he would let them know were ready. After waiting for 25 minutes we still sid not have our car. I went back to the desk and they said someone must be getting it
Went back again to ask and told them we had lunch reservations and were going to be late
After i made a phone call while standing by the valet desk suddenly they found my keys and went to retrieve my car. Very poor service and left a bad taste to an otherwise great stay.
Lisa
Lisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月4日
I am very very upset. I will call hotels.com about the issue. We had 2 dirty rooms for 3 nights. No phone service in our rooms
Alisa
Alisa,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Parin
Parin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
James
James,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
The rooms were clean, sleek and modern. The staff was friendly and helpful.