A clean and confortable room but no restaurant and no breakfast was very disappointing…
Our stay was like being on a ghost ship! We only saw one member of staff, who was very…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔；床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗，且客房的門會在清潔後封閉。
We arrived at 1:45 (check-in is at 2pm). Reception was open but no-one insight. There was no bell to summon anyone or any other means to communicate. I tried to call the hotel but the call diverted to an automated system. No one came for 20 minutes and then a guy appeared. I said I had been waiting 20 minutes and all he replied was that check-in is at 2pm. Our room was at the top of the building up many flights of stairs with no lift and very narrow corridors. Being in my 60s and with a disabled wife i had lug heavy cases upto our room. The room itself was OK. A good bed and good size room. There were no bedside lights. There was a kettle but no teaspoon, tea or coffee. The TV was on a wall at the side of the bed making it uncomfortable to view. No drinking glasses in room or bathroom. I noticed that all the fire doors were wedged open and a store cupboard housing chemicals that had a notice on saying fire door keep locked at all times was open. These remained like this throughout our 5 night stay. After our first night, upon our return that night, our room had not been cleaned at all. We couldn't find anyone in the hotel so had to resort to calling the hotel. The guy said "well you didn't hang the clean my room card on the outside of your door so I didn't clean. He reluctantly got us a couple towels. Our room wasn't cleaned during the rest of our stay nor linen changed, and bed never made. Restaurant not open Sunxay/Monday and no food delivery companies cover the hotel.
Paul, 5 晚旅行, 2021年07月04日
Very clean and handy stop off for the night. Because of COVID there was no breakfast or coffee but weirdly you could eat in it’s Italian bistro at night.
David, 1 晚旅行, 2021年06月12日
Very good stay, clean room, comfortable bed, and recently renovated.
1 晚家庭旅遊, 2021年06月08日
I was expecting a double bed got a single bed not being able to find alternative accommodation we had to drive home
1 晚浪漫之旅, 2021年05月30日
Was brilliant apart from no tea pr coffee in room. Which didnt bother us as we had other bevetages. But its what we first noticed.
keith, 1 晚旅行, 2021年05月22日
Clean and modern
James, 1 晚商務旅行, 2021年03月23日
Room was great but as for facilities, forget it! No kettle, coffee making facility-necessary don’t do breakfast. No shampoo,shower gel. Only 1 hand wash by sink. No room clean etc 1 day so ran out of toilet roll on last morning! The bath was black with dust as not cleaned and floor had bits on where not cleaned properly. There were loads of plug sockets, great, but hair dryer was placed in a position that when in use could not reach mirror. The designer needed a ladies help. The sink in the bath room was fitted but so high and you could not turn the light on the shaving mirror. The lightning in the room was very bright but could of been wired much better to allow 2 separate switches. 1 in the sitting area and 1 in the bedroom. There was no bedside light so all or nothing. There were no draws in the room so could not unpack properly so had to use our case for underwear and odd bits. There was no wardrobe only a small hanging rail but even my husbands shirts touched the floor so no chance of hanging up a dress or even longer jumpsuit!! Used a door knob on a cupboard door enclosing the roof space. Our room was at the top of the building, no problem but the halls, landing should of been hoovered. It was never done while we were there and was not done before we arrived. This is such a shame as could be a great place to stay Re location and the restaurant was lovely again with odd faults. The manager tried hard to please but should accept he cannot do everything! .
Christine, 4 晚旅行, 2020年12月24日
Richard, 1 晚旅行, 2021年09月10日
Phivos, 1 晚商務旅行, 2021年09月09日
2 晚旅行, 2021年05月29日