芝加哥帕洛瑪金普頓飯店 - 芝加哥

I normally don't go out of my way to leave a review, but I felt this was a bit more necessary than in the past. Hotel Palomar is considered a 4.5 star hotel on Hotels.com, the same caliber as The LondonHouse, The Gwen, The Westin, and The W. I'm very sorry to say, but I did not feel my hotel room by any stretch was as comfortable or as accommodating as any of these other hotels. As somebody from Chicago that has stayed at several hotels for special occasions, this one was just not to the level I expected. Starting from my booking with Hotels for 2 double beds that was not honored and completely disregarded by the hotel to the fact that the housekeeping doesn't use fitted sheets on the bed, this stay was just not like the others. The front desk informed me they don't use fitted sheets to separate from the mattress because it's more efficient. I am not sure how much time a fitted sheet can waste, but the unconventional methods were not enjoyed when I felt my arm or body touch through to the bare mattress in the night. Finally, even though checkout was at noon- housekeeping and the staff checking my fridge were knocking on my door every 5 minutes at 10am that I just left by 10:45, because it was just annoying to feel rushed out of the room you still have more time on. I was so disappointed, especially after staying at the Hotel Monaco before (another Kimpton property). The Palomar simply is not a hotel I would recommend to locals or visitors at the price.

Great staff and service, I was given some nice recommendations for places to go. The room felt upscale for the price, and I had plenty of towels and soap for the stay. 12pm checkout is great and they held on to my luggage while I visited for a bit longer before leaving the city. I only found the lack of free wifi to feel a bit greedy however. It's 2019, at least give us basic free wifi.

the location is so convenient for all downtown Chicago activities. Plus it's on the red line which goes to both baseball stadiums. The people who work at the Palomar are outstanding. I'm definitely going back.

Pretty nice experience. low key boutique hotel. we stayed in a corner room on 17th floor which was nice with windows on two of the walls in our room. the lobby is a bit small and understated with a drawing room that is next to it with seating. our tv wasn’t working so a service tech came asap to replace whole tv via text message concierge. the pool on the rooftop surrounded in windows wastage main reason for booking this hotel to be able to swim in Chicago iffy weather.

Nice stay. Good location! Good service! Nice room