芝加哥帕洛瑪金普頓飯店 - 芝加哥

What a pleasant stay, thank you so very much. We'll be back! Only minor minor issue is the hairdryer and the bag in room 1715 looked like it had seen better days;-)

We had a wonderful stay, enjoyed the beautiful pool and hot tub, and took advantage of the happy hour wine and hor d'ouvres as well as the evening port. The room was comfy and the staff very welcoming. Our only complaint was that the fire alarm sounded when the misty shower set it off. We will return.

Stayed for one night, we picked the hotel for its location and because we've stayed at their other property and it was good. This one...not so much, the check-in experience was poor. Person checking us in didn't greet us or bother to even look - maybe he was having a bad day. The wood floor portion of the room was visibly dusty, can only imagine how dusty the carpet portion was. The room was freezing upon entering but the temperature couldn't be adjusted, it was locked?! So the room was cold and worst of all the AC was blowing non-stop the entire time which was extremely loud and annoying. A sign to me that they were trying to cover up something else about the room (perhaps the smell). Our room smelled moldy/mildewy. Finally the door handle for the bathroom broke off in the middle of the night. Overall our room was in poor condition and it certainly didn't live up to the same standard as their other property. Very disappointing experience. Had our stay been longer than one night we would have left.

Good location for walking to most atttractions as well as to the free Navy Pier trolley, Hop on Hop off bus, Lou Malnatis and Gino’s East. Did not find the staff friendly or attentive. The block of 7 eleven should be avoided because of locals fighting, laying out on the street and bothering people. Also stayed at the Sofitel this vacation secondary to our flight cancellation and found it to be much nicer although not as central a location.

Great location, friendly staff and nice,comfy room.