Crowne Plaza Abu Dhabi Yas Island by IHG

Beach hotel with spa, near Yas Marina Circuit

Choose dates to view prices

Where to?

Dates

November 2025

2

December 2025

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Yas Marina Circuit is near Crowne Plaza Abu Dhabi Yas Island, an IHG Hotel, where you can unwind on the white sand beach or indulge in a rejuvenating spa treatment. Enjoy racquetball/squash and yoga classes at the 24-hour health club or lounge by one of two pools with sun loungers and umbrellas. Helpful staff are always ready to assist you during your stay.

Excellent

Popular amenities

Spa
Airport transfer
Bar
Connecting rooms available

Main amenities (12)

Daily housekeeping
Private beach
3 restaurants and 2 bars/lounges
Full-service spa
Outdoor pool
Breakfast available
Free children's club
Free beach shuttle
Free theme park shuttle
24-hour health club
Sauna
Steam room

For families (6)

Free cribs/infant beds
Children's pool
Children's club (free)
Playground on site
Refrigerator
Connecting/adjoining rooms available

$262 nightly

Nov 9 - Nov 10

Total with taxes and fees

Why we love this property

Wellness at its finest

The full-service spa offers body scrubs, facials, and massages. Guests rejuvenate in the sauna, steam room, and deep soaking tubs.

Dining paradise

Culinary explorers can savor Asian and international cuisine at 3 restaurants with garden views. A caf√© and 2 bars complete this gastronomic haven.

Serene sleep experience

Wrap up in plush bathrobes after a deep soak. Drift into dreams on hypo-allergenic Egyptian cotton sheets with a custom-selected pillow.

Room options

Check availability for these dates

Tonight

Nov 2 - Nov 3

Tomorrow

Nov 3 - Nov 4

All rooms

1 bed

2 beds

Showing 26 of 26 rooms

Standard Room, 1 King Bed, Balcony, Sea View

Very good

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

344 sq ft
City view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, City View

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

344 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Standard Yas Island view room, Free Yas Beach Access, Smoking

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

344 sq ft
City view
Sleeps 2
1 King Bed

Standard Room, 2 Twin Beds, Balcony, Sea View

Excellent

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

344 sq ft
1 bedroom
Sea view
Sleeps 2
2 Twin Beds

Standard Room, 1 King Bed, Club Lounge Access, Sea View (Business Lounge Access)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

344 sq ft
1 bedroom
Sea view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Club Lounge Access, City View (Business Lounge Access)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

344 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Sea View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

969 sq ft
1 bedroom
Sea view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Smoking, Sea View

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

344 sq ft
Sea view
Sleeps 2
1 King Bed

Standard Room, 2 Twin Beds, Smoking, City View

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

344 sq ft
City view
Sleeps 2
2 Twin Beds

Standard Room, 2 Twin Beds, Smoking, Sea View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

344 sq ft
Sea view
Sleeps 2
2 Twin Beds

Suite, 1 Bedroom, Balcony (Plaza View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 Twin Bed

Suite, 1 Bedroom (Plaza View, Living)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 Twin Bed

Suite, 1 Bedroom, Kitchenette (Plaza View, Living, Dining)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 Twin Bed

Suite, 1 Bedroom, Balcony, Sea View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 Twin Bed

Suite, 1 Bedroom, Balcony, Sea View (Living)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 Twin Bed

Suite, 1 Bedroom, Balcony, Sea View (Living, Dining, Kitchenette)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 Twin Bed

Deluxe Room, 1 King Bed, Accessible (Plaza View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed (Plaza View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Balcony, Sea View

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 3
1 King Bed

Suite, 2 Bedrooms, Balcony, Sea View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 8
1 Twin Bed

Deluxe Room, 2 Twin Beds (Plaza View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 3
2 Twin Beds

Deluxe Room, 2 Twin Beds, Sea View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 3
2 Twin Beds

Deluxe Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

Sleeps 2
1 Twin Bed

Premium Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

344 sq ft
1 bedroom
Sea view
Sleeps 2
1 Twin Bed

Standard Room

Excellent

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

Pillow menu

344 sq ft
1 bedroom
Park view
Sleeps 2
1 Twin Bed

Suite, 1 King Bed, City View

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Plasma TV

Hypo-allergenic bedding

969 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Similar properties

Pool
Spa
Airport transfer
Pet friendly

$308 nightly

Nov 9 - Nov 10

Total with taxes and fees

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About the neighborhood

Yas Island, Abu Dhabi, 41880

What's nearby

Yas Marina Circuit - 15 min walk - 1.3 km
Yas Marina - 17 min walk - 1.4 km
Warner Bros. World Abu Dhabi - 3 min drive - 2.9 km
Yas Waterworld - 3 min drive - 3.0 km
Ferrari World - 4 min drive - 3.0 km

Getting around

Abu Dhabi Intl. Airport (AUH) - 15 min drive
Airport shuttle (surcharge)
Free beach shuttle
Free theme park shuttle

Restaurants

‪NOWHERE CAFE - ‬14 min walk
‪Osmo Lounge - اوزمو لاونج - ‬13 min walk
‪Yas Lounge - A Sweet Taste of Luxury - ‬12 min walk
‪The Lighthouse - ‬19 min walk
‪Bushra - ‬4 min drive

About this property

Crowne Plaza Abu Dhabi Yas Island by IHG

Placing you within a 15-minute walk of Yas Marina Circuit, Crowne Plaza Abu Dhabi Yas Island by IHG offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Jing Asia, one of 3 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

- 428 rooms
- Arranged over 8 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: 10:00 PM
- Contactless check-in available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- All guests must show a valid passport. This is the only form of identification that is accepted at this property.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Free children's club

Pets

- Pets allowed*

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Onsite parking includes off-street options

Transfers

- Airport shuttle (available 24 hours)*

Offsite

- Free beach shuttle
- Free theme park shuttle

Other information

- Designated smoking areas (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
2 bars/lounges
Beach bar
Poolside bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli

Traveling with children

Free children's club
Children's pool
Free theme park shuttle
Playground
Grocery/convenience store
Children's menu

What to do

Free beach shuttle
Yoga classes
Racquetball/squash
Shopping
Private beach nearby
Access to nearby outdoor pool
Free bicycles nearby
Golf lessons nearby
Safari nearby
Kayaking nearby

Working away

24-hour business center
Meeting rooms
Computer station
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Free beach shuttle
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
24-hour health club
Adjacent to a golf course
An outdoor pool
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Elevator
Elevator door width (inches): 47
Wheelchair-accessible path of travel
Wheelchair-accessible parking
10 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 118
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge

Room amenities

Be entertained

Plasma television
Digital TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Select Comfort mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Free local calls

Food and drink

Refrigerator
Free bottled water

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Jing Asia - This poolside buffet restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Stills - This poolside gastropub specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Barouk - This poolside restaurant specializes in Middle Eastern cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Views - This poolside lobby lounge specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting).

Sundowner Pool Bar - This poolside bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately AED 60 for adults and AED 50 for children
Airport shuttle service is offered for an extra charge of AED 115 per vehicle (one way)

Children & extra beds

Rollaway beds are available for AED 125.0 per night

Pets

Pets are allowed for an extra charge of AED 70 per pet, per night, plus a one-time cleaning fee of AED 350

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Abu Dhabi Yas Island Crowne Plaza

Crowne Plaza Abu Dhabi Yas Island

Crowne Plaza Hotel Abu Dhabi Yas Island

Crowne Plaza Abu Dhabi - Yas Island Hotel Yas Island

Crowne Plaza Abu Dhabi Yas Island Hotel

Crowne Plaza Abu Dhabi Yas

Crowne Plaza Abu Dhabi Yas Island

Crowne Plaza Abu Dhabi Yas Island by IHG Hotel

Crowne Plaza Abu Dhabi Yas Island an IHG Hotel

Crowne Plaza Abu Dhabi Yas Island by IHG Abu Dhabi

Crowne Plaza Abu Dhabi Yas Island by IHG Hotel Abu Dhabi

Frequently asked questions

Does Crowne Plaza Abu Dhabi Yas Island by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Abu Dhabi Yas Island by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Abu Dhabi Yas Island by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Crowne Plaza Abu Dhabi Yas Island by IHG?

Yes, pets are welcome. There's a charge of AED 70 per pet, per night.

Is parking offered on site at Crowne Plaza Abu Dhabi Yas Island by IHG?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Crowne Plaza Abu Dhabi Yas Island by IHG?

Yes, an airport shuttle is available. The charge is AED 115 per vehicle one way.

What are the check-in and check-out times at Crowne Plaza Abu Dhabi Yas Island by IHG?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Crowne Plaza Abu Dhabi Yas Island by IHG and nearby?

Have fun with nearby activities like cycling and kayaking, and practice your swing on the nearby golf course. Additional recreation onsite includes racquetball/squash and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Crowne Plaza Abu Dhabi Yas Island by IHG also has 2 bars, a 24-hour health club, and a sauna, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Crowne Plaza Abu Dhabi Yas Island by IHG?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Asian cuisine, and garden views.

Does Crowne Plaza Abu Dhabi Yas Island by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Crowne Plaza Abu Dhabi Yas Island by IHG like?

Crowne Plaza Abu Dhabi Yas Island by IHG is a short 14-minute walk from Yas Marina Circuit and 16 minutes' walk from Etihad Arena.

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Crowne Plaza Abu Dhabi Yas Island by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

Breakfast was a highlight with a massive variety of international foods, excellent service, and great quality. (13 reviews)
Breakfast options were improved with better service and a wider range of food, while room dining offered average but overpriced meals. (3 reviews)
The pool area was beautiful, clean, and well-maintained with excellent staff service. (6 reviews)

From real guest reviews summarized by AI.

Popular mentions

Room

Service staff

Breakfast

Bed

Restaurant

Location

Food

Beach

Airport

Bathroom

10/10 Exceptional

Jun 21, 2025

Really great stay at the Crowne Plaza. Staff were really friendly, they upgraded us and also gave us a welcome birthday cake as we were celebrating my husband’s birthday. Very nice room, comfortable stay and breakfast was extensive and very tasty. Will stay again!

Charlotte, 1-night trip

10/10 Exceptional

Jun 26, 2025

Very very clean and modern.Staff 100% attentive to our every need. cant fault in any way

steven, 1-night trip

10/10 Exceptional

Nov 3, 2024

Enjoyed my stay at the hotel

sandeep, 2-night trip

10/10 Exceptional

Oct 16, 2024

Location to Yas Mall & Fun Parks was great!

Albert, 5-night trip

10/10 Exceptional

Apr 1, 2025

Highly recommended

Jihad, 3-night trip

10/10 Exceptional

Mar 25, 2023

Nice hotel with good stay always

Mohamed, 1-night trip

10/10 Exceptional

May 13, 2024

Great location for visiting the Grand Mosque and Ferrari World. Lots of great restaurants along the mains to choose from and breakfast in the hotel was amazing however cocktails were a little over priced

M, 3-night trip

10/10 Exceptional

Dec 19, 2023

I've stayed at several places on Yas Island and this hotel was gorgeous. Very polite and helpful staff, great breakfast, very happy with my stay. I come into town 2 or 3 times a year, and I will stay here again.

Douglas, 6-night trip

8/10 Very good

Sep 4, 2023

very nice hotel. Great Staff . beautiful swimming pool.

EMILE, 1-night trip

10/10 Exceptional

Dec 16, 2022

Great staff

10/10 Exceptional

Oct 13, 2023

Great location. Clean amenities. Five stars ⭐️

Domonique, 5-night trip

10/10 Exceptional

May 16, 2023

Everything was great

Salem, 1-night trip

10/10 Exceptional

Nov 13, 2023

The staff were exceptional nothing was too much trouble

Amanda, 3-night trip

10/10 Exceptional

Nov 13, 2022

Mini holiday

Everything was exceptional again from check in to departure all the staff were very helpful. Really enjoyed our mini break. Will see you all again next year.

Terry, 3-night trip

10/10 Exceptional

Nov 17, 2022

Pillows and mattress are excellent.

Shaiin, 1-night trip

10/10 Exceptional

Jun 21, 2023

Personable and clean

Yaisa, 1-night trip

10/10 Exceptional

Jul 27, 2022

Good

Zahi, 5-night trip

8/10 Very good

Dec 26, 2022

Thin walls so lots of noise.

Shari Scottie A, 1-night trip

2/10 Poor

Oct 26, 2024

I had the worst experience in this hotel. Worse bed setup. The floor was dirty and the bathroom was broken. The bed stands were missing a light lamp and the light switches don’t work. The curtain on the bathroom window was broken and I couldn’t close it to have some privacy. I had the worst night sleep ever in this hotel. And I was a platinum elite member in IHG. Such a disappointment stay.

Moudhi, 1-night trip

8/10 Very good

Jul 11, 2024

Nice stay

We checked in with Nadine, who was so nice and insured we got connected rooms as per our request for us and our kids. Unfortunately, though the entrance to the hotel is very messy and confusing from the streets so when you are reaching close to it to keep a close eye where to go pool was OK although the smaller size, but the lifeguards were very aggressive and rude with the kids most of the time. Breakfast is massive as usual Hotels you can find anything you would like to. In roomBreakfast is massive as usual Hotels you can find anything you would like to but room dining average burger, pizza with mmcheese and we tried pasta. They were all an average level although they are overpriced. rooms were clean all the time and needed services where provided in a very quick manner

Hind, 2-night trip

8/10 Very good

Apr 13, 2023

I didn’t like the airplanes sound every 2 minutes

Mafaz, 15-night trip

4/10 Fair

Feb 15, 2024

Poor hotel, stay.

Check in ok, room sink was plugged shut and I waited 4-5 hours to fix that. Wall electrics didn't work. Kettle was broken. Buffet meal was a poor choice and without taste. We ate a starter then left. Excessive noise in the corridors then I had to argue with neighbours to stop shouting.

IAN, 2-night trip

4/10 Fair

Feb 4, 2023

The room not clean its derti and have cacoroge in the bed no basket for rabish in the suit they didnt clean the room

Eman, 2-night trip

4/10 Fair

Aug 1, 2022

We had reserved a double room with 2 twin beds confirmed, but got a room with just one bed for 2 adults and 2 children! Upon request we did get a cot which was very uncomfortable. The phone was broken and the AC needed fixing as well. It appeared as though they had not received our reservations (that was confirmed months in advance) nor been prepared for our arrival, and that we got the last possible room (not in the best condition) available. During check-in we were also told that we weren't allowed to use the facilities (dining etc.) unless we had a PCR test, even with CDC cards confirming vaccination for all guests, including those under 16. PCR tests in addition to being vaccinated was not a requirement that was clear to us while making reservations. Only being vaccinated seemed to be a requirement, so if PCR tests are a required, please make that clear while guests book their rooms and not after the fact. These issues were especially inconvenient after having just arrived in transit, and needing a break during a long journey.

Medha, 1-night trip

10/10 Exceptional

Oct 30, 2025

Staff are so courteous and nothing is too much trouble. The whole place is spotlessly clean. It was absolutely packed this time but still the same level of care was provided. I’ll be back soon I hope