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Parador de Cruz de Tejeda

4.0 star property
Mountain hotel in Vega de San Mateo with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Parador de Cruz de Tejeda

Sauna, steam room, Turkish bath, body treatments, hot stone massages
Exterior
Exterior
Exterior
Sauna, steam room, Turkish bath, body treatments, hot stone massages

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is NT$3,589
NT$3,840 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room (3 adults)

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room (3 adults)

Highlights

Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room (2 adults + 1 child)

Highlights

Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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NT$4,381 total
includes taxes & fees
Dec 11 - Dec 12
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About the neighborhood

Map
Cruz de Tejena, s/n, Vega de San Mateo, Gran Canaria, 35328

What's nearby

  • Bentayga Winery - 11 min drive
  • Las Nieves Peak - 12 min drive
  • Las Tirajanas Winery - 40 min drive
  • Las Canteras Beach - 43 min drive
  • Agaete Valley - 72 min drive

Getting around

  • Gran Canaria Airport (LPA) - 67 min drive

Restaurants

  • ‪El Labrador - ‬10 min drive
  • ‪Dulceria Nublo - ‬10 min drive
  • ‪Restaurante Grill la Cumbre - ‬9 min drive
  • ‪Restaurante Grill Sibora - ‬20 min drive
  • ‪Restaurante Mirador la Cilla - ‬17 min drive

About this property

Parador de Cruz de Tejeda

When visiting Vega de San Mateo, Parador de Cruz de Tejeda is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials, or body treatments. Other highlights include a bar/lounge, a fitness center, and a terrace.

Languages

English, German, Spanish

At a glance

Hotel size

  • 43 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:30 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10.50 for children

Children & extra beds

  • Rollaway beds are available for EUR 55.0 per day

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 40 per person, per day. Facilities include a sauna and a spa.
  • Children under 13 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Parador Cruz Tejeda Hotel Vega de San Mateo
Parador Cruz Tejeda Vega de San Mateo
Parador Cruz Tejeda Hotel
Parador Cruz Hotel
Parador Cruz Tejeda
Parador Cruz
Hotel Parador De Cruz De Tejeda Gran Canaria
Parador Cruz Tejeda Vega Mateo
Parador de Cruz de Tejeda Hotel
Parador de Cruz de Tejeda Vega de San Mateo
Parador de Cruz de Tejeda Hotel Vega de San Mateo

Frequently asked questions

Does Parador de Cruz de Tejeda offer free cancellation for a full refund?
Yes, Parador de Cruz de Tejeda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Parador de Cruz de Tejeda?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Parador de Cruz de Tejeda?
Yes, there's free self parking.
What are the check-in and check-out times at Parador de Cruz de Tejeda?
Check-in start time: 2:30 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Parador de Cruz de Tejeda and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a Turkish bath and spa services. Parador de Cruz de Tejeda also has an arcade and a garden.
Are there restaurants at or near Parador de Cruz de Tejeda?
Yes, there's an onsite restaurant.
What's the area around Parador de Cruz de Tejeda like?
Parador de Cruz de Tejeda is located a short 15-minute walk from Mirador Pico de la Gorra.

Parador de Cruz de Tejeda Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Walking trip
Walking holiday Camino de Santiago de Gran Canaria. This was second night of our walk it was an excellent place to stay and the Spa facilities were a treat for our tired legs. We ate a the bar cafe which served a good selection of food at a reasonable price. Great views from the room bar and spa
Kirsty, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Un site extraordinaire!!
Nous avons passé un excellent séjour. Le site est vraiment extraordinaire..des paysages à couper le souffle! L’hôtel est propre, bien entretenue, petit déjeuner très complet et diner (souper) vraiment bien. Le seul petit bémol : les employés ne sont pas chaleureux et limitent les intéractions avec la clientèle. C’est dommage…mais pas suffisant pour ne pas y retourner. Je recommande fortement,,surtout si vous aimez la randonnée!
Vue de notre chambre…tout simplement incroyable!!
Jean, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suhaibit, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

6/10 Good

Toby, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Brett, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay!
Dr Alison, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fabulous
This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service.
Dick, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Tian, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views. There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel. Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing. The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed. The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing. The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily! All in all the views are the best thing about the parador and the customer experience could be dramatically improved.
Melissa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

As great as expected
Great hotel, what a view! The breakfast was worth paying extra for as it's home made and very fresh. We also enjoyed having dinner on our first night - good quality local food. It's the perfect location for hikes. Also loved the lounge with the cheminee!
Julie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing views
An absolute must for a one-night stay. We chose this hotel for the phenomenal views and easy hiking access and it did not disappoint. Overall I'd give it 4/5. We stayed for 3 nights and there are some areas they could improve in. First of all, the spa is not free for hotel guests. This was not made clear before booking so it's something to keep in mind. You're also limited to 90 minutes. The pool shown in all the pictures does in fact belong to the spa so you won't have access to it as a hotel guest - unless you pay to access the spa for a bit. Some spa features were broken or not working and there wasn't much variety offered. The women's bathroom door doesn't lock and if anyone leans on to it, it lifts the whole door from bottom up, an accident waiting to happen. Fantastic view, but as a guest, you get the same view from your room. The only redeamable side of the spa were the lovely ladies who gave our massages, fantastic. 3/10 Restaurant - absolutely delicious food and great fantastic views 10/10 Hotel stay - I'm not sure if the aircon was broken or we were unable to make it work. But it was definitely hot in the room. The bathroom didn't have proper ventilation so a stale bathroom smell always greeted us upon arrival. Daily upkeep was not up to a 4 star hotel standard. None of our towels were changed, even though requested. The dirty towels from the floor were just hung back. 8/10 Location and views - 100/10
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel!
Beautiful hotel with fantastic views! The only problem we had was that the air con was not working When we asked at reception they said that wasn’t working , they didn’t mention that at check in or offered any solution! But the rest was just perfect!
Luigi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a one night stay in the hotel and only wished it could have been longer! Spectacular views, friendly staff, a lovely big clean room and a pleasant experience in the spa. We had a meal in the bar area at night which was good and enjoyed the breakfast the next morning which was self service buffet style, however we did not see any warm food options. We would stay again.
Alison, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing location
Nicholas, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Steve, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful setting
Amazing view from the hotel and seems every room has access to balcony facing sunset of the mountain! Very comfortable and we’ll maintained hotel. Only negatives were the staff at the restaurant don’t speak English well, and if we have any question or want anything we were told to use hotel app scan via QR code for everything. Which is sometimes slow in response.
Sisy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with amazing views.
The views are spectacular, the restaurant has a delicious local food, the spa experience is also very good with an infinity heated pool. Great base for hiking in the mountains.
View from the hotel.
Massimo, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

EDUARDO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Wonderful view. Terrace needs a lot more chairs! We found bar preferable to dining room.
Jan, 2-night trip
Verified Expedia guest review

8/10 Very Good

Fabulous location
Fantastic views from our room and the restaurant more than lived up to our expectations. Very comfortable room & bed, with good quality pillows. Breakfast buffet would have been even more excellent if they hadn't run out of some dishes because of the unexpected number of guests resulting from the sandstorm, which had closed airport. We did think staff should have forewarned us that 11pm was too late for us to order after dinner drinks to take to our room, as we had expected an hotel of this calibre to be more flexible.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great stay, but a little understaffed
Amazing location, beautiful hotel and very friendly staff. Unfortunately there was not enough staff, which sometimes was a problem. However, overall it was a great stay!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location is stunning, unfortunately this time the mountain range was shrouded in clouds with cold winds and rain. Last year at the same period it was baking sun
3-night romance trip
Verified Expedia guest review

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