Very nice room, suite with reading room. Very comfortable bed, great staff, nice…
We’ve stayed here prior which is the reason we came back. It’s very central to what we…
住宿表示有確實遵守GBAC STAR (凱悅)、SafeStay (美國飯店業協會)和Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合GBAC STAR (凱悅)，加強清潔與消毒措施。
住宿確認有遵守以下清潔與消毒措施：SafeStay (美國飯店業協會)及Safe Travels (世界觀光旅遊委員會)。
根據凱悅規定，即使旅客拒絕打擾，住宿會每 24 小時至少進入客房一次。在登記旅客入住客房前，我們會盡可能事先通知相關規定。
Housekeeping was lacking. Garbage stayed outside people's rooms for two days!! No room sign at my door. Did not have housekeeping to change sheets or empty trash daily. We had to empty the trash if it got full. Hotel lobby had no AC. Couldn't eat in breakfast area because it was boiling hot. Elevator carpets were disgusting and the parking lot had trash sitting in it. Landscaping was lax. Female front desk people were not friendly at all and would not say hello wehn you walked by. Ian was great though and super helpful.
3 晚商務旅行, 2021年07月31日
We arrived late Friday evening and check-in was fine. Our room looked spacious and clean, no complaints. However, our toilet would not flush properly. Called the front desk twice and no one answered, my husband went to the lobby and no one was there. We only did #1 because that barely went down. The next morning we called and were advised that maintenance would arrive around 10am. :-O That is not right! They had a breakfast buffet which was okay. I liked that everything was pre-packaged so it was easy to grab and go. We will not return if we are ever in Fort Myers.
1 晚家庭旅遊, 2021年07月16日
The room was filthy and over the 3 days we were there nothing was done. Front desk manager, David, was rude and uncooperative.
2 晚家庭旅遊, 2021年07月09日
DO NOT BOOK THIS HOTEL! It was NOT a true HYATT experience. It was more like a motel 8. VERY dirty, VERY smelly and worn. Everything was old and run down. Dark single light in the bathroom and half the bathroom was outside sticking out into the room. People yelling and screaming blasting music next to us. Area was also very sketchy. We did not feel safe while staying there and we checked out 2 days early and STILL HAVE NOT RECEIVED A REFUND ON THE TWO UNUSED NIGHTS. We then had to relocate to a Hilton in another area. I would now not EVER stay at a Hyatt place or Hyatt house again. HORRIBLE. Do not let the pictures fool you. NEGATIVE ZERO STARS.
3 晚旅行, 2021年06月25日
super noisy AC unit. The window looked right into the air condensers below. Otherwise nice play to stay
2 晚旅行, 2021年06月22日
Yunior, 3 晚家庭旅遊, 2021年06月22日
I stay at this property all the time when travelling to Ft Myers on business. Conveniently located, comfortable and very clean. Glad they finally started serving beer and wine again (they weren't previously because of the RONA).
Brian, 1 晚商務旅行, 2021年06月21日
Bathroom was extremely small. A/C would run on and off about every ten minutes. Used towel hanging on back of bathroom door. Breakfast was good and well rounded. Good location next to I75. Very large living area away from the bed. Very large TV.
Harvey, 1 晚旅行, 2021年06月19日
The website advertised a bar, restaurant and neither were availavle
Andrew, 2 晚家庭旅遊, 2021年06月18日
The room wasn't bad, but the photos shows the sofa bed next to the bed with a divider, but it wasn't. It's right in front of the bed. Unfortunately, my daughter and her husband didn't like that. The hotel couldn't get another room for her, so she went to the Holiday Inn Express about half a mile away. My wife and I stayed, but followed our daughter the next night. The front desk employee that night was very unprofessional. She had an attitude the entire night and morning we were there. The front desk was mostly unattended, while the young lady was sitting on the sofas or seats on the phone like if she was a guess. The room wasn't bad but not as pictured. Go to the Holiday Day Inn, much more professional and attendant! Only positive for the Hyatt was the breakfast.
Frank, 1 晚旅行, 2021年06月18日