Check-in was scheduled at 3pm. We arrived at 3:15pm and our room was not ready. We had to wait approximately 30 minutes for our room to be ready. There were dirty dishes in the hallway outside our door and the door across the hall throughout our entire stay. The lighting in the room was very poor and made it hard to see. The bed was extremely hard and uncomfortable. It almost felt as if sleeping on a plank of wood. There were dirty towels on the floor in the elevator and sitting on top of a trash can in the hallway. The staff cleared the hot breakfast at 10:25am when it was scheduled to end at 10:30am. However, Ms. Star at the front desk was very kind and helpful. She comped the hot breakfast due to our room not being ready on time.
Cassidy
Cassidy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
David
David,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Jacqueline
Jacqueline,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Kristen
Kristen,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
Could have been better
We had a decent check in experience and received text messages asking how our check in experience and first evening was—which was a really nice touch. We stayed 3 nights and did not receive any cleaning services. We did not have our DND on. This was really disappointing as we had been outside most days—it was hot and sticky. We would have liked to come back
To a clean room with clean sheets and towels. When we told the front desk and inquired why the room wasn’t cleaned, his only response was “so you need more towels?” Additionally, the hallway and elevator to and from the pool was always wet with puddles throughout. No one cleaned it up— just put up a “wet floor” sign. It just felt like a lot of laziness happening in regard to cleanliness.
Janelle
Janelle,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
Josh
Josh,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 17 日
Sabrina
Sabrina,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Kelley
Kelley,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Nice sheets
Tonya
Tonya,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Very good the shower water pressure was impressive
Shawn
Shawn,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Kristen
Kristen,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 7 日
Ten dollars to park in an open unsecured lot!
I checked in late, around 9PM. I parked my car about 50 ft from the entrance. I had to pay $10 to park for the night!!! It was not a secure lot, just a normal parking lot like most hotels that don’t have a secure lot or parking garage. Ridiculous! I feel I should get a refund since the description says “Uncovered self parking on site (USD 10 per night); includes in/out privileges. This implies there is an arm/gate to get in and out. It is a completely open lot. Ten dollars to park my car in an open lot! Front desk people not friendly.
Beds and pillows were comfy, room was nice.
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
The pool area had unfinished ceiling. Unsightly. The elevator call button was missing the face. The outdoor furniture wasn't kept up.