The floor in our guest room was very dirty, when asked to clean it, they said they would do it but we have to wait for 2 days to have it done. Also, they didn't make our beds everyday. There were no tissue, coffee maker nor electric kettle in our room. We have to go to their bar to ask for hot water every day. Also one of the light tub was not functioned, we told them about it, but nobody come to deal with it.