Beautiful hotel. Close to city centre. Easily able to walk to most places. Clean tidy rooms. They did lose our laundry but found it eventually
Belinda
Belinda,5 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月21日
Very clean. Mountain view was incredible. We also stayed in a standard room that was also very clean but did have some street noise. Food was good at buffet. Pool clean. Friendly staff. Would stay again
Matthew
Matthew,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年2月27日
breakfast was very good, good spread. rooms were very clean and well equipped. facilities were kept clean and well maintained.
Grace
Grace,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年1月25日
Por Shoua
Por Shoua,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年12月28日
Nice location and friendly staffs
Johnny
Johnny,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年9月17日
Le Thi
Le Thi,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年4月12日
We were warmly greeted on arrival by wonderful bell staff and Ngoc Du and Ngoc Anh. We were impressed with their english skills and outstanding customer service. The bell boys were also responsive and helpful. We unfortunately had a noise issue to do with a large family staying in the room beside us. Manager Dzu promptly dealt with our complaint which was much appreciated. Dzu also greatly assisted us in booking transportation back to Hanoi. All round excellent service, and if the mist lifts at and around the hotel, you will also enjoy amazing views of the mountains. So its worth extra for a room with a view!
N
N,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年3月26日
Takahiro
Takahiro,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2021年1月4日
Junghwan
Junghwan,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2020年12月28日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2020年3月19日
Sapa is beautiful. Bamboo hotel is good
We travelled to Bamboo hotel during a very low volume time. The hotel was beautiful however with very few guests some things were lacking. We were happy with our room but not happy that the balconies had no chairs to sit on. The pool also had no cushions on the few wicker chairs that were there and no loungers other than the stationary ones in the pool. The breakfasts were okay but the coffee was very disappointing. It was not ready at 7 am when we came down even though breakfast started at 6. When I inquired about coffee a sterno was lit and placed under the jug of yesterday’s coffee to reheat it. I did not have coffee. Overall the location is good and has shops and restaurants near it.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020年2月11日
真實旅客
2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2020年1月9日
Kyusuph
Kyusuph,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年10月31日
everything was great with us like staffs, food, tour, weather, swimming pool
真實旅客
1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2019年10月31日
thank you so much for your good services, we had the great holiday in Sapa with your hotel. Highly recommend
TIEN
TIEN,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2019年10月31日
new facilities, nice hotel, good staffs and great swimming pool
KWANGHEE
KWANGHEE,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2019年10月31日
Chỗ nghỉ rất tuyệt vời, chúng tôi đã có một kỳ nghỉ đáng nhớ
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2019年10月30日
Good hotel, nice staffs, great food in Sapa town. We recommend this hotel to you for your holiday
真實旅客
1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2018年11月11日
真實旅客
2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2018年3月28日
God beliggenhed. Receptionist var dårlig til engelsk, hvilket iøvrigt var kendetegnende for det personale vi havde kontakt med.
Service var generelt jævnt.
René
Hotels.com 真實旅客評語
6/10 不錯哦
2018年1月31日
Séjour agréable petit déjeuner excellent
Notre séjour à l’hôtel fut très agréable à part du chauffage Car la température était froide la nuit
pierre
pierre,3 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2017年11月20日
nice view and good cost performance
this hotel has amazing view.
i just emphasize about it.
other things are pretty good.
i think its nice cost performance.
pho
pho,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2017年11月14日
Decent stay
The staff was very nice and helpful as possible. We had a beautiful view and didn't have any issue with construction noise. We liked the location. The only issue was that we reserved a room for 3 adults. It was hard to tell from online what they'd actually be, but they appeared to be normal beds. One bed was a huge bed that was actually 2 double or queen beds put together, and wasn't very soft. The other bed was a rollaway twin that was extremely hard. We asked if the giant bed could be separated, but they said it couldn't.
The situation would probably be fine for 2 adults and a child, but they'd benefit a lot more from having a room with two doubles than a giant bed like that, and more clear phrasing would help.
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2017年10月7日
Nice view but pretty old hotel — needs remodeling
The room was spacious but very old with Uncomfortable mattress, staining pillows, staining towels and smelly sofas. Hotel was surrounded with multiple reconstruction sites that created noise from 6am everyday. The whole street was muddy due to light rain and construction. Traffic was really bad on this street. Breakfast was horrible. Overall, hotel room has spectacular view of the mountain but it is dirty, discomfort and very pricey.