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Hotel Mousai Cancun Adults Only - All Inclusive

5.0 star property
Punta Sam beachfront property with 12 restaurants and spa

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Photo gallery for Hotel Mousai Cancun Adults Only - All Inclusive

Exterior
Property video
2 outdoor pools
Couples treatment rooms, sauna, hot tub, steam room, body treatments
View from property
Located on Cancun's oceanfront, Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive offers an exclusive retreat with a rooftop terrace, poolside bar, and 2 outdoor pools. Indulge in rejuvenating spa treatments or savor delicious Italian cuisine at one of the two on-site restaurants.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 12 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Private hot tub
  • Furnished balcony
  • Daily housekeeping
  • Elevator
  • Minibar
  • Digital TV service
$816 nightly
The total price is $986
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 1370 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 1 King Bed Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 947 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Master Suite

Two Bedroom Master Suite | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 2187 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
  • 2316 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 1370 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Two Bedroom Master Suite

Ultra Two Bedroom Master Suite | Living area | 50-inch Smart TV with digital channels, pay movies, smart speakers

Ultra Two Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 2187 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Two Bedroom Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
  • 2316 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite 2 Queen Beds Ocean Front

View from room

Suite 2 Queen Beds Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 947 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Suite 2 Queen Beds Ocean Front

View from room

Ultra Suite 2 Queen Beds Ocean Front

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 947 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

View from room

Suite 1 King Bed Ocean Front

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 947 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Map
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Beach - 14 min walk - 1.2 km
  • Punta Sam Ferry Terminal - 14 min walk - 1.2 km
  • Playa Mujeres Golf Club - 6 min drive - 4.9 km
  • Isla Mujeres Ferry Terminal - 45 min drive - 8.8 km
  • North Beach - 46 min drive - 9.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive
  • Airport drop-off service

Restaurants

  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪The Deli - ‬10 min walk
  • ‪The Rooftop - ‬7 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Blanca Blue - ‬8 min walk

About this property

Hotel Mousai Cancun Adults Only - All Inclusive

At Hotel Mousai Cancun Adults Only - All Inclusive, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. NOI Ristorante Italiano, one of 12 restaurants, serves Italian cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 3 bars/lounges, a rooftop terrace, and a poolside bar.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
24-hour room service
Meals and beverages at companion properties

At a glance

DONE

Hotel size

    • 88 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 12 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • Built in 2024
  • Rooftop terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • Smart speaker
  • 50-inch Smart TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Premium bedding

What to enjoy

  • Private outdoor hot tub
  • Furnished balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Imagine has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

NOI Ristorante Italiano - This fine-dining restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.
The Rooftop - Overlooking the ocean, this restaurant serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Blanca Blue - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Bocados Steak House - This poolside steakhouse specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Hiroshi - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle. Maximum occupancy 4

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Mousai Cancun Inclusive
Hotel Mousai Cancun Adult Only
Hotel Mousai Cancun Adults Only
Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Ocean Front Adults Only .
Hotel Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Adults Only - All Inclusive Hotel

Frequently asked questions

Does Hotel Mousai Cancun Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Mousai Cancun Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, there are 2 outdoor pools.

Are pets allowed at Hotel Mousai Cancun Adults Only - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, there's free valet parking.

Is airport shuttle service offered by Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 50 per vehicle.

What are the check-in and check-out times at Hotel Mousai Cancun Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Mousai Cancun Adults Only - All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are both nearby.

What is there to do at Hotel Mousai Cancun Adults Only - All Inclusive and nearby?

Hotel Mousai Cancun Adults Only - All Inclusive has 2 outdoor pools and 3 bars, as well as a spa and a fitness center.

Are there restaurants at or near Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, there are 12 onsite restaurants, featuring Italian cuisine, ocean views, and poolside dining.

Does Hotel Mousai Cancun Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a private outdoor hot tub.

Does Hotel Mousai Cancun Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Mousai Cancun Adults Only - All Inclusive like?

Hotel Mousai Cancun Adults Only - All Inclusive is a short 14-minute walk from Punta Sam Ferry Terminal and 14 minutes' walk from Punta Sam Beach.

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Reviews

Hotel Mousai Cancun Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities

What guests liked

  • The rooftop pool has an excellent view and is an exquisite and cool spot. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

A must

One of the best hotels we have ever been. Amazing service people food and location
Xavier, 6-night trip

10/10 Exceptional

Beautiful hotel
Monique, 2-night trip

10/10 Exceptional

Exceptional service throughout—from the concierge and restaurant staff to the beach waiters. The views were stunning, and the cleanliness of the entire property was impressive. A truly wonderful stay.
Shuhan, 2-night trip

10/10 Exceptional

Excellent Hotel and the service
AKASHDEEP, 4-night trip

10/10 Exceptional

Great experience.
Sepideh, 6-night trip

10/10 Exceptional

Absolutely amazing hotel!
Karoli, 2-night trip

10/10 Exceptional

Beautiful place for vacation
Herbert Manfield, 6-night trip

10/10 Exceptional

Great spot
Robert, 5-night trip

10/10 Exceptional

Been to the Garza Blanca many times it’s nice. They have the Mousai for the adults only now.
Diane, 5-night trip

10/10 Exceptional

Great location and fantastic amenities. Coming again
Arjun, 3-night trip

10/10 Exceptional

Everyone was friendly and property was clean.
Anthony, 3-night trip

10/10 Exceptional

The perfect scape hotel - other than the seaweed

Hotel Mousai has amazing service (truly over the top) and the property and views are beautiful. Restaurant NOI is excellent - breakfast & dinner. Some of the others are a bit crowded and not as special, though very satisfactory. Pool areas are exquisite. Spa is fantastic. Only downside of this incredible resort is lots (!) of seaweed on the natural beach, which makes swimming/snorkeling in front of the hotel a “no go”. Regardless, it’s one of the finest hotels I’ve ever stayed at, and guests are treated with sincere care.
Samuel, 3-night trip

10/10 Exceptional

Staff was awesome! Especially Francisco and Abi. Our stay was very windy, but staff made it amazing anyways. Rooms, facilities and food were all very good. Overall no complaints.
Brooks, 5-night trip

10/10 Exceptional

Everything was great. Heated pool food service!
Sam, 5-night trip

4/10 Fair

Been to several all-inclusives and expected a lot
GILAN MORENA, 4-night trip

10/10 Exceptional

Absolute Luxury. 5 stars x 100!!! Just perfect in every way. We were showered with phenomenal service from start to finish.
Philip, 4-night trip

10/10 Exceptional

Everything was amazing. A true A operation.
Jayson, 4-night trip

10/10 Exceptional

THE FOOD WAS AMAZING AND STAFF WAS SUPER ACCOMODATING. WE WILL BE BACK.
CHRISTOPHER CASEY, 5-night trip

2/10 Poor

AWFUL EXPERIENCE

I canceled my booking and moved to another nearby hotel . It was awful experience and hotel was nothing like in photos
Diana, 2-night trip

10/10 Exceptional

Excellent customer service!
Fadi, 2-night trip

10/10 Exceptional

The Luxury
CLIFFORD, 5-night trip

10/10 Exceptional

The property was amazing I had 2 of the best butlers ever Christian and Alexa. Suyen is the best concierge I’ve ever had. So friendly and very informative. I will be back very soon.
Darrell, 3-night trip

6/10 Good

Too many sub charge
John, 4-night trip

10/10 Exceptional

Excellent Couples Getaway

Excellent hotel and staff. You're greeted with a cold towel and specialty drink upon arrival. Check-in is a breeze. We were assigned 2 butlers (am and pm) who contacted for any need. Thank you Alexa, Raul, Christian and the many more people who made our getaway so memorable.
Lunch at see side
Garza Blanca Pool
Bourjois, 3-night trip

10/10 Exceptional

Mousai Cancun Was AWESOME- the food is best an all-inclusive can offer. The staff greets you by your last name at all times, Jose their mixologist prepares you the best drinks EVER! If your a couple looking for a romantic getaway just Go Here! You will not regret it! Familia Espinoza
Jesus A, 5-night trip