Located near a train station, La Terrasse offers an upscale retreat with a charming garden and dry cleaning services. Unwind on the terrace or connect to WiFi in the comfort of your own room. Previous guests rave about their stay.
Located near a train station, La Terrasse is a great choice for a stay in Douai. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. A terrace and a garden are other highlights.
Languages
English, French
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free uncovered onsite self parking
Free offsite parking within 3 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Heating
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
16 bathrooms
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Bar La Terrasse - This cocktail bar specializes in French cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai
Frequently asked questions
Does La Terrasse offer free cancellation for a full refund?
Yes, La Terrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at La Terrasse?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at La Terrasse?
Yes, there's free self parking.
What are the check-in and check-out times at La Terrasse?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at La Terrasse?
No, this hotel doesn't have a casino, but Casino Barriere Lille (29-min drive) is nearby.
What is there to do at La Terrasse and nearby?
La Terrasse has a garden.
What's the area around La Terrasse like?
La Terrasse is a short 8-minute walk from Douai Station and 7 minutes' walk from Douai Hotel de Ville.
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La Terrasse Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 8, 2025
Super
Eve
Eve, 1-night trip
4/10 Fair
Aug 7, 2024
No Air Conditioning. No real shower facility.
When we booked we understood thar the hotel had a restaurant, It was no longer functioning.
Paul
Paul, 1-night trip
2/10 Poor
Jun 21, 2023
The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Christopher
Christopher, 1-night trip
8/10 Very good
Apr 14, 2025
Ideal Town Centre Hotel
An ideal town centre location for a one night stay.
We had two rooms, one standard and one executive and really there was little to choose between them, other than a little more space. Our rooms were on the second floor and it meant a two flight walk up, I'm not sure that there is a lift, perhaps in the other wing, so worth checking if stairs are an issue. Both had good shower rooms and we all slept well.
A buffet breakfast was on offer and the receptionist offered to cook a choice of eggs for us all. This hotel used to have a notable restaurant but a change of ownership (and Covid) means that there is no longer an evening meal option. The hotel seemed very quiet for a Friday evening but it was mid March.
The hotel has a private car park about 200m away but it looked more secure parking on the street directly in front of the hotel. We would be happy to stay again.
Miss Jennifer H
Miss Jennifer H, 1-night trip
6/10 Good
Apr 6, 2025
Surpris !
Volet roulant salle de bains bloqué en position fermé. Débit chasse d eau trop faible. Plus de savon ds le distributeur de la douche. Un geste commercial nous a été octroyé, bon de 10% sur un prochain passage.
Verified traveler
1-night trip
10/10 Exceptional
Apr 2, 2025
Hotel très propre. Le personnel est au top, gentils et disponibles.
Petit dej varié
FRANCOIS
FRANCOIS, 1-night trip
8/10 Very good
Mar 19, 2025
Hélène
Hélène, 1-night trip
4/10 Fair
Mar 19, 2025
Hotel à éviter
Cet hotel est annoncé 4 étoiles c'est en fait tout juste un 2 étoiles.Hotel à éviter !!!!!!!
pierre
pierre, 1-night trip
10/10 Exceptional
Mar 18, 2025
Séjour confortable, la chambre et la salle de bains étaient propres et accueillants. Le personnel de l'hôtel est très agréable et efficace.
Naomi
Naomi, 2-night trip
10/10 Exceptional
Mar 15, 2025
Verified traveler
1-night trip
8/10 Very good
Mar 15, 2025
Benjamin
Benjamin, 1-night trip
10/10 Exceptional
Mar 14, 2025
Georges
Georges, 1-night trip
10/10 Exceptional
Mar 8, 2025
Roland
Roland, 1-night trip
6/10 Good
Mar 3, 2025
Manon
Manon, 1-night trip
10/10 Exceptional
Jan 23, 2025
Toujours très agréable de séjourner dans cet hôtel indépendant, le personnel est à notre écoute et très disponible
Ludovic
Ludovic, 1-night trip
10/10 Exceptional
Dec 9, 2024
Verified traveler
3-night trip
10/10 Exceptional
Nov 22, 2024
Jean-François
Jean-François, 1-night trip
8/10 Very good
Nov 1, 2024
Personnel accueillant, et a l'écoute du client .Lieux très propre mais hors du temps .. nous avons pris la suite.
Jerry
Jerry, 1-night trip
10/10 Exceptional
Oct 15, 2024
Dyana
Dyana, 1-night trip
6/10 Good
Sep 14, 2024
Marie
Marie, 2-night trip
8/10 Very good
Sep 13, 2024
Benoit
Benoit, 1-night trip
8/10 Very good
Sep 4, 2024
Hotel bien situé avec parking privé au centre
Surprenant qu'un hôtel classé 4 étoiles n'ait ni climatisation ni ascenseur. Heureusement le personnel extrêmement sympathique et chaleureux compense ces désagréments.
madeleine
madeleine, 2-night trip
4/10 Fair
Aug 24, 2024
chambre 9 : soit disant un hôtel 4* en 2023 ??? pas d'ascenseur, pas de climatisation, lit très mou, chaines tv tnt uniquement, petit déjeuner nul