The bed was very comfortable and the room was clean. Location was also great…
Erika
1 晚家庭旅遊
10/10
Megan
1 晚旅行
8/10
David
3 晚家庭旅遊
10/10
Great place to stay. Very clean and friendly staff. Beds are super comfy. Close to downtown Asheville and the Biltmore Estate. We liked it so much we decided to stay an extra night.
Christine
1 晚家庭旅遊
10/10
Great stay. Clean facility, cheerful and helpful staff. Good coffee
真實旅客
3 晚家庭旅遊
8/10
真實旅客
2 晚家庭旅遊
10/10
Raymond
1 晚家庭旅遊
10/10
Florian
1 晚旅行
10/10
Hotel was in excellent condition. Beds were comfy and had a big mini fridge and microwave. Bathroom had new fixtures and clean shower. Room was big with large tv, desk, and two chairs. Free breakfast was great. Overall highly recommend
真實旅客
2 晚家庭旅遊
6/10
Brookstone is centrally located to drive for entertainment, food, and nature activities.
None of the above is in walking distance.
House keeping is good to go.
Breakfast is a basic hot meal. The only issue was each morning we were there, the eggs, sausage and yogurt ran out 60-75 minutes before scheduled ending. If u asked more would be provided eventually.
To many signs about what not to do.
We had a personal safety issue that took way too long to resolve.
If you’re passing through-it’s an economical place to use.
Richard
3 晚旅行
10/10
Hotel was neat and clean, close to the Biltmore and staff was helpful and friendly
Jocelyn
2 晚家庭旅遊
4/10
We had to wait over 20 minutes for someone to come to the desk to check in.
Although at a glance the room was tidy, the floors were very tacky. I definitely needed to always have my slippers on. It could be from the cleaning products used, as the room had a strong chemical smell for several hours after checking in. Shower was a nice walk in design, but water pressure was low.
Coffee pot in the room did not work & the bed frame was not properly attached to the metal base, so the mattress basically slid around any time we tried to get into bed.
My husband did the best he could to stabilize. Front desk mentioned that they were having issues with the king beds doing that & were waiting on parts for repair.
Marsha
2 晚家庭旅遊
10/10
Great value for the money. It has everything you need. No frills but nice enough and well cared for.
Paul
2 晚旅行
10/10
Great location 7 min drive to Biltmore. And close to highway. Newly renovated great looking
真實旅客
2 晚旅行
10/10
Sonja
1 晚家庭旅遊
10/10
sandra
2 晚家庭旅遊
8/10
Was a clean hotel. Nice location. Parking wasnt so great wasnt alot of room for parking. Room was okay but fan didnt work in bathroom , and outlet had sparks when something was plugged in. Pull out sofa had no bedding and was very uncomfortable matress was awful. Other than that romm was great, pool was nice as well.. Breakfast was good but not alot of choices its like they ran out and didnt want to refill it, we went down to Breakfast around 830. Other than that nice hotel.
Timothy
2 晚家庭旅遊
10/10
Great service, great people, very comfortable room, excellent value
Tabitha
3 晚家庭旅遊
6/10
I was received with a “Yes”? It’s a hotel and you receive guests, why you receive a guest with a “yes” like you not expecting no one to come and stay?
Raul
2 晚家庭旅遊
10/10
This hotel was perfect for our 5 day stay. Very convenient location to downtown. Hotel was clean, beds comfortable, staff was very friendly and helpful, and breakfast suited our needs. Would definitely stay again