Everything was great and the staff was super friendly
dave
2 晚旅行
8/10
Nice room
Antoinette
1 晚旅行
4/10
Room was dirty and smelled horrible. Front desk moved us to another room which was better. Both Tv's screens were damaged and had dark spots in them. Carpet and flooring seemed dirty also. We did not spend much time in the hotel, but if we were going to I would not recommend staying here.
nicholas
3 晚家庭旅遊
10/10
Victoria
6 晚家庭旅遊
4/10
Not impressed, I stayed for 1 night. The room was dusty, had to kill some spiders, the fireplace hearthstone had a chunk missing. The pullout sofa couch did not have any blankets or sheets or covers on the bed or in the room. The A/C did not cool the room down it was 78 I had the unit set to 68. Left for several hours and it was still 78. I mentioned it to the front desk they said we will try to see what's going on with it. Went to pool when came back the room was at 70.
真實旅客
1 晚家庭旅遊
6/10
Sam at the front desk was very friendly. The room was laid out nice and very spacious but the beds wobbled and were not very comfortable. The toilet after flushing would make this very loud sqeeking noise and lasted for atleast 45 seconds after every flush. 45 seconds doesnt sound that long until your family is asleep and the ear piercing noise would make them up.
真實旅客
4 晚家庭旅遊
10/10
This is a Bonvoy Hotel and it alsways does the trick. Last time in Chattanooga I stayed at the Drury. There is no comparison. For the same money you get a sitting room plus a refrigerator and small but functional kitchen.
John
1 晚商務旅行
10/10
The customer service was great, the room was clean and comfortable and we enjoyed the pool, workout room and complimentary breakfast.
Akiyla
3 晚家庭旅遊
6/10
Jordan
1 晚家庭旅遊
10/10
The one bedroom suite we stayed in was great. We had a small kitchenette and plenty of room to relax. The bedroom was separate ,king size bed, and a tv in both rooms. It was clean and quiet. I would recommend this place 100 percent.
Kathy
3 晚家庭旅遊
8/10
The room was very spacious. Honestly, the most space we have had in a hotel room. However, the room smelled like Captain Ds
Shannon
2 晚家庭旅遊
10/10
Antwan
1 晚旅行
10/10
Krystle
1 晚商務旅行
10/10
Jennie
1 晚家庭旅遊
10/10
It was a nice place, I think I’ll come here on the regular, I like the area where it’s located, I was able to get to everything I needed within minutes. I would just simply request trash bags in the room and have drinks downstairs that are more in date as the ones there were a few days away from expiration and we couldn’t drink them since they taste bad.
真實旅客
1 晚家庭旅遊
8/10
Overall it was a good experience. Ginger was awesome!!! She was very kind and helpful. She was very patient as I struggled to find the information she requested. She answered all my questions. The family was very happy with the accommodations. The hot tub was perfect after the long road trip. The only issue was the lack of an ice machine. I know for some people it is not a big deal, for me, ice is an important thing. I love my cold drinks and keeps my nephew’s and sister’s medicine in good shape.
Maria
1 晚家庭旅遊
10/10
Mayra
1 晚旅行
10/10
Courtney
1 晚家庭旅遊
6/10
This hotel certainly was not a four star hotel. The rating was excellent and I believe it should be more like OK. There was crumbs from the previous customer on the floor. The closet door was a slider which I believe is missing one of the doors and the bed will cave in in the middle of the bed. Mattress should be replaced. The room was very outdated.
Ruth
1 晚家庭旅遊
10/10
Revekah
1 晚旅行
10/10
Bradley
2 晚家庭旅遊
10/10
Fabulous as usual! Clean quiet comfortable. That's why we always choose Residence Inn
Shantal
2 晚商務旅行
10/10
2nd year in a row staying here, nice hotel.
Tyler
1 晚旅行
10/10
I really enjoyed my experience, the staff was very helpful and friendly!
Nataija
3 晚浪漫之旅
8/10
We stayed 3 nights, and were given a handicapped accessible room initially.
After the first night we asked to be moved, which they happily agreed. Second room was great but too much pot smell on our floor.