Love their service.
Room is clean and have shuttle to RIC.
I Ying
I Ying,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 22 日
Disappointed
Shower door handle missing … mildew around bottom of shower … check-in staff seemed like it was a bother to get us checked in. Other staff was great.
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 18 日
Bill
Bill,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 18 日
Charged twice! Not really happy!
The hotel was very nice, clean and friendly staff. The issue was that I purchase the stay through Hotels.com for $173.25, then when I arrived, they charged me $121.57 for my stay and then $100 for incidentals that I will get back. I talked to the lady at the counter and she told me that the charges were correct. I do not understand why I was charged on Hotels.com and at the hotel. I travel a lot and never had this happen. I paid $300 for the room!
Mike
Mike,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 7 日
Arthur
Arthur,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Night at Hampton Inn, RIC airport
I arrived quite late in the evening, was checked in very quickly, and the room was very nice-- clean, quiet, cool,welcoming.
Sara E
Sara E,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Stephen
Stephen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 20 日
Lawrence
Lawrence,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Great hotel near Richmond Airport
Great place. Clean and comfortable rooms.
Late night free shuttle to Richmond Airport and very friendly staff.
Yanmin
Yanmin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Yanmin
Yanmin,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 13 日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Donna
Donna,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
Apryl
Apryl,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 30 日
Bad service and doesn’t take care of guest
I had a 5 night stay. On the 3rd night when we got back to the hotel our A/C was not working and the room was extremely hot. The front desk said they didn’t have a technician to come fix it, they didn’t have another room because they were fully booked. We had to go to a different hotel which is not the problem. The problem is they would not refund my money for the 2 nights that we did not stay there. I have no issue paying for the days we used, but not refunding a customers money on your hotels inadequacies is unacceptable. Would not go there ever again and will make sure I tell my colleagues that have to travel to Richmond frequently for work not to stay there.
Nicholas
Nicholas,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
lisa
lisa,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
Jason
Jason,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Comfortable, up to date location near the airport. Stayed the night. The parking lot for the hotel was packed, with only one spot available. Outside of that, I thought the hotel itself and the room was nice.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
You advertised free parking but the hotel charges you for it
Cesar
Cesar,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 19 日
Overpriced Motel 6
Pool wasn't clean and smelled funny according to my daughter. A/C was arctic blast or tropical and very noisy when the condenser kicked in. Breakfast sucked, limited and the only egg offering had green pepper in it. We stayed one night out of five and still don't have a credit for the 4 nights we didn't stay. And being close to the airport we got to count the number of flights.
Don
Don,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Anne
Anne,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
Unreliable shuttle service
The problem for us was the shuttle service- 40 minutes from the airport to the hotel and after waiting an hour to try to get back to the airport we called uber. Not reliable if you need to catch a flight!
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Cassandra
Cassandra,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Does NOT have 24 hr shuttle service
We picked this hotel for the 24 hr airport shuttle service. We called ahead to give them a heads up and they told us to call when we arrived and they would send a shuttle… this was NOT false. No shuttle between 12-4am then they told us 24 hr service is not true… needs to be updated on website!!