The location is great and easy walking to all that Broadbeach has to offer. However, the website leads you to believe that family units are on the 2nd floor. We arrived after hours and were on the 20th floor. Speaking to reception the next morning, the blunt response was that we needed to request this upon booking. With regard to the unit; the oven did not heat and it appeared to be a faulty dial, the main wardrobe lacked room because of a shower chair stored in it. On our 3rd day we arrived back to a shattered window and the response from management was quick and efficient. They then moved us to a 2nd floor apartment. Overall, both units lacked the finer cleanliness expected for ‘luxury apartments’ (main bed springs were collapsing, AC flow was poor, leather lounge was peeling and needed to be vacuumed, blankets stained etc).
Overall, location is great, the pool and gym were of very high quality, and main areas are quite luxe, there is just some areas that need attention when you consider the price your paying.