Booked a room with 2 queen beds and was given a room with 1 king. Was told by the front desk clerk that the hotel was full but that she would have the manager talk to me. When I explained to the manager that we had 3 adults I was literally told that it wasn’t her problem. The hot tub was out of order and the hotel bar was closed. The bathroom was dirty and in terrible condition (towel bar ripped out of wall on one side and holes all over bathroom walls). And there was some sort of substance on the headboard and the wall by the headboard. Worst hotel experience I’ve ever had.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月26日
Holly
Holly,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月26日
Jaime
Jaime,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Lucinda
Lucinda,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月12日
Good stay
The staff and service was great. However the hot tub was broken and the internet was very slow. Beyond that it was a good stay.
Katrina
Katrina,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
Quick overnight stay
Nice sized rooms comfortable beds
Very clean
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月8日
Carrie
Carrie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Ty
Ty,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Convent clean
Just fine. I have celiac disease would like gluten free otions
Becca
Becca,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Sharon
Sharon,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
Jeffrey
Jeffrey,3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月19日
Road noise was significant and heater in room had a strange noise every time it shut off.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月18日
David c
David c,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Sheena
Sheena,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Kimberly
Kimberly,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月7日
David
David,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月7日
Good but not great
Bed was very old and very uncomfortable. Slept poorly as a result. Otherwise everything was clean but a bit dated.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月1日
Not all it states
Tia
Tia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Best place in the metro
Very good, absolutely love this hotel. I try and come to this one every time I come to this area. The staff is so nice and friendly and the rooms are always comfortable and quite large! Definitely worth a stay. The pool is nice and family friendly. The two tvs and separated areas are good for having that personal space but still being in the same room. The tub is very deep and great for a good soak! Once again 10/10 love this place so much!!