So far the best all inclusive resort I have visited in the world.
kathy
kathy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Jose
Jose,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
CARLOS
CARLOS,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Dan
Dan,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Sander
Sander,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Exclusividade e requinte
Exclusividade, requinte, conforto. Se você procura um serviço diferenciado , com bebidas e comida de primeira linha, este é o local em Punta Cana. Saímos muito satisfeitos.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
T
Ivan
Ivan,8 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月30日
Toppen!
Allt var toppen , rum, service, mat och mycket vänlig personal
Stefan
Stefan,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
This place is amazing!!!!!!!! Loved the Spanish elements of the structure and the decor. The staff was friendly and welcoming. The spa is just perfect, will definitely go back here. Massage therapist, Sofia was amazing and Stephanie also did a good job.
Hossanny
Hossanny,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月27日
Pavel
Pavel,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月26日
We had an amazing time. Service was top notch. The dining options were good as were the beverages offered.
Michael Thomas
Michael Thomas,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月26日
The best place , was an amazing experience, thank you so much . We are very happy , see you soon .
Sandy
Sandy,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年11月25日
PLEASE READ: DO NOT PICK THIS ALL-INCLUSIVE HOTEL
1. Check-in process was so confusing. One of the staff told us to sit at the lobby, we sat there for more than 30 mins just waiting and when we decided to approach one of the staff, they told us they forgot about us.
2. Room smelled like sewer. Not cleaned properly.
3. Very LIMITED choices for restaurants. Most of the restaurants are only open for dinner. Only 1 restaurant is open during lunch. A lot of restaurants there are not included with the all inclusive. So much for calling it all inclusive. Reservation process for their restaurant is so inconvenient. You can only do it in person
4. Very poor customer service, no amount of tip can motivate the staff there. Hotel staff act like they are doing you a favor just because they don’t see you paying a bill after the meal.
5. People who are supposed to clean the room don’t “clean” the room. Room is dirty. We tried marking the towels just so we can checked if they are replacing it and voila! They are just folding it. No amount of tips will make them feel like they should do their job properly.
6. No servers around the beach area, you always have to walk to the bar.
7. Glasses are dirty. Drinks are poorly made. No bottled beers. Sometimes i feel like their beer doesn’t even have alcohol in them.
8. Same food at the beach bar/resto. They don’t ever switch it. At one point, they serve me raw fish skewers.
9. Soda’s are at room temp. You need to get ice.
Princess Arianne
Princess Arianne,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月24日
Lovely property. Beach is small but really no complaints.
Pamela
Pamela,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月23日
Beautiful resort. Spotless. Wonderful staff to provide anything you may need. Carlos the butler was wonderful. Kathy and Delaney in the spa were great.
Christopher
Christopher,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月23日
Charlene
Charlene,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
The service was impeccable and the property is beautiful. The food was well presented and delicious.
Virginia Anne
Virginia Anne,6 晚浪漫之旅
Orbitz 真實旅客評語
8/10 非常好
2024年11月19日
Beautiful resort but was very disappointed in the food… if the food was as good as the resort it would be 5 stars all the way!
JASON
JASON,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月18日
The property is nice and clean but not enough entertainment and food quality and choice is overrated. One of the restaurants was closed for renovation, but nobody notified us about it. So out of 5 restaurants basically it was only 2 options, plus Stake House is closed on Fridays.
Svetlana
Svetlana,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月17日
There was excellent, good and bad.
Ill start with the excellent
The resort itself is very clean which is a huge plus. The seaweed was also delt with expertly.
Good. The food was serviceable. We had the steakhouse twice which was good, the italian place twice it was the best resturant with the most options in my opinion, blue marlin once was for dinner was also good. The pizza place was the highlight!
The room we were in was in the non updated section we also had friends in the vastle section and another couple in the updated section so i saw them all. Our room was large and clean. The shower had low pressure but there was always hot water.
Pool areas were well kept up. Pool bar was nice and they were quick. Beach bar was nice.
The biggest downsides forthis trip were
1. We were forgotten about at check in. We sat where we were told to for 45 mins prior to us going to ask what was going on. There was no welcome drink really it was a mess so not a great start.
2. I bought several bottles of wine in addtiin to the all inclusive. This process was quite slow. It was not streamlined at all and took sometimes upwards of 30 mins to figure out what to do where to go ect. In my opinion if soneone wants to spend additional money at an all inclusive resort it should happen quickly.
3. There were several days where there were no pool towels. Then we got the they will be here in 10mins.....it was more like 2 hours. Just be honest about the timing.
Nicole
Nicole,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月17日
Beautiful property, quiet and well kept. The staff are all very nice. Food selection could have been expanded for the size of the property, limited options for breakfast and lunch. Food quality average what you expect for such a large all inclusive property.
Michael
Michael,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月16日
Larry
Larry,5 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2024年11月14日
Tiesha
Tiesha,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月13日
david
david,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月13日
This is a beautiful resort with friendly staff. We will definitely be returning.
The reason for 4 stars is each night it seemed like alot of restaurants were closed. One of the nights, out of the 5 restaurants - 4 of them were closed or fully booked. That kind of sucked.