Our room/floor was very quiet, clean and well appointed. Desk staff are very attentive and friendly. The breakfast is the best of any hotel we’ve stayed at and the set up is superb. We live in the blue ridge mountains and come to Richmond a couple times a year. This is our favorite spot and really feel comfortable at this hotel.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Tiffany
Tiffany,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
Update needed
Staff was wonderful. Sink was broken but they fixed it. Bathroom was dirty but they re-cleaned it. Mattresses were horrible and need to be replaced.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 27 日
Not worth the price
The bed sheets were stained, hallways warm, furniture dusty, and tv doesn’t work due to satellite reception.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Jared
Jared,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Antonio
Antonio,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 19 日
This was not our first time staying at this hotel because we love it being right in Short Pump town center mall very convenient if you have a little children, lots of things to do. But this day was not as pleasant as our other stays unfortunately… When we walked in the room, it was 88° and having MS our bodies do not handle heat like that very well. The room was extremely small, I think one of the smallest rooms we’ve ever had. The heat took forever to drop. I think the lowest it dropped to was 76. There were a lot of basketball tournaments that weekend, so I understand the busyness of everything so we kinda look past it. But I don’t think we will be staying again anytime soon. We will have to take a little break.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Ana
Ana,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Nice place
Nice place for a quick overnight stop. Plenty to do in the area. We did not stay so much around the hotel because there was a big party going on downstairs. Breakfast was nice with a lot of options.