Hotel is excellent the issue was finding the hotel directions are lacking and the young man I could could k ly tell to to ask the GPR he could not identify anything around the hotel. Good part I found the other Hyatt and the gentleman at that hotel gave me perfect directions.
Darrin
Darrin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 8 日
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 6 日
Stay was good. Food was good. Cleaning person never restocked the towels
Lisa
Lisa,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 30 日
Horrible place!
Stayed at hotel for 3 nights. Very worn hotel in need of deep cleaning, polishing, and interior repainting. Needs entrance pressure washed. Cabinets in room were chipped and covered with fingerprints. Carpeting throughout common areas needed shampooing.Fridgerator door had deep scratch on stainless door. Dimly lit room. Breakfast offers poor choices and poor quality food items. Wouldn't recommend and won't stay there again.
JEFFEREY
JEFFEREY,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 30 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
Can’t beat this hotel!
I highly recommend this hotel if in Richmond.
Edward
Edward,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Cheryl
Cheryl,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Jason
Jason,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Justin
Justin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Lynden
Lynden,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 16 日
Benjamin
Benjamin,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 8 日
Bedbug infestation
Stay away this hotel is infected with bedbugs
Brian
Brian,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Tara
Tara,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
LaShonda
LaShonda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Sylvia
Sylvia,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Kayla
Kayla,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Best at Short Pump
Our room/floor was very quiet, clean and well appointed. Desk staff are very attentive and friendly. The breakfast is the best of any hotel we’ve stayed at and the set up is superb. We live in the blue ridge mountains and come to Richmond a couple times a year. This is our favorite spot and really feel comfortable at this hotel.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Tiffany
Tiffany,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
Update needed
Staff was wonderful. Sink was broken but they fixed it. Bathroom was dirty but they re-cleaned it. Mattresses were horrible and need to be replaced.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 27 日
Not worth the price
The bed sheets were stained, hallways warm, furniture dusty, and tv doesn’t work due to satellite reception.