very dirty , sheets had old stains no wiFi Very noisy
Nice hotel and nice service...If you like to see natural area surrounding hotel with nice…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
1 晚浪漫之旅, 2018年11月30日
This is the worst hotel that I have ever been to based on their strict policy. Will never recommend this hotel. It's one of the worst experience where you feel hopeless. Arrogant behavior of the management.
1 晚旅行, 2018年11月12日
good business hotel
I had to visit the IT township of Magarpatta City for a day's visit and reached Pune the previous evening. I was on a shoe-string budget and looking up the rates as well as facilities in the hotels in Pune a couple of weeks before my visit, I found the facilities described at Phoenix were right up there with the best. But the rate was quite low. I was a bit apprehensive if the descriptions would match the reality, especially considering the low rate quoted on hotels.com (rate equivalent to low-budget hotels) I read through other reviews and found that Phoenix is a fairly new property and I decided to take the chance and confirmed my booking. And, I should say, I was pleasantly surprised with the overall experience. The room size was quite large with a wall-mounted big screen LCD TV and an enormous king-size bed. Even the bathroom was large in size with an inbuilt geyser. The room service for dinner was excellent and so was the quality of food - especially since I ordered close to midnight. They even have complimentary wi-fi - a boon for business travellers. As I entered the room, The only jarring note was the electrical master switch in the room that was not switching on even when I inserted the room card key (smart card) in the slot. I figured that it could be a loose connection somewhere and jammed a small piece of plastic behind the card when inserting. Bingo! it switched on. I had no problems after that having figured out how it worked ;-) The room rate was inclusive of breakfast and the in-house restaurant was cozy enough with a nice breakfast spread the next morning - including a number of fresh fruits, parathas, south indian and continental choices along with milk-shakes and fresh fruit juices. I had an early breakfast and relaxed in my room till 11 am with the day's newspaper that was delivered to the room. A relaxed shower and then watching the highlights of the world cup cricket on TV took up the next hour and I was ready to check out at 12:00 noon to leave for my destination at Magarpatta. Overall a pleasant & value-for-money experience. The staff are courteous, efficient and unobtrusive. I would recommend this for anyone (for leisure or business) who's visiting central or eastern part of Pune (and not looking for 5-star facilities - I would rate them 3-star). Another plus is that they have a counter at the airport and all the taxi drivers know the place. So, no trouble finding the hotel in the middle of the night, even for a newbie to the city of Pune.
Chandrakanth, 其他旅行, 2011年03月08日
Rude staff. Hotel attempts to charge for everything, especially bookings already paid for (such as those made through Hotels.com). Nothing (good) makes this property stand out.
Peter, 其他旅行, 2016年10月30日
Having looked at the website I thought I had discovered an excellent deal. As it turned out the price reflected the hotel quite well. Parts of the hotel were in great condition but other parts - loose sockets, old appliances, dust, bad beds - let it down. I stayed two nights and the room wasn't turned over which surprised me. Having said all that the breakfast was very good and the staff were very helpful.
Richard, 其他旅行, 2013年07月02日
The room was untidy and smelly. Staff was disrespectful and distant.
Ed, 其他旅行, 2013年07月08日
Had an amazing experience would definitely visit again
Karran, 浪漫出遊, 2015年02月14日