Good accommodation with decent outdoor area. Beautiful not crowded beach.
I didn't like this hotel overall, staff were rude all the time, bad faces allover the…
住宿表示有確實遵守Intertek Cristal (國際性第 3 方專業機構)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
Access to beach was perfect, location excellent and very friendly staff. Beach towel facility and relaxing areas very good
3 晚旅行, 2020年02月10日
We had a very nice stay in this hotel. The beach is very beautiful. The room is also nice, but we had a little problem with the water in the toilet. But the problem was solved in about two hours.
2 晚浪漫之旅, 2020年01月18日
We had a really bad experience at this all inclusive place, the cost for hotel did not justify the quality and cleanliness, here are some of the issues we faced: 1. There was serious quality issues for the room, we ended up getting big bed bites in both the room we rented. The quality of the bath room was poor and the flush did not work. 2. The food quality was poor, tasteless, the all inclusive was a farce. We did not even get a welcome drink. 3 we did not sleep the first night due to dogs barking all night. :( Overall the beach was good and the drinks ok. But after spending close to 1400$ it was not worth it. Please contact me to figure out how Expedia will make it up to me. Thx
Jay, 3 晚家庭旅遊, 2020年01月01日
we were a family of 5 people in 3 rooms. We paid a lot for our christmas holiday. We booked the Memories Trinidad del Mar because 1. near the beach 2. all inclusive 3. Fitness center 4. Tennis court 5. Wifi No fitness center and not possible to play tennis which were a bit annoying, Wifi not working. The people at the pool bar could be a bit more friendly. A smile cost nothing
3 晚家庭旅遊, 2019年12月23日
The staff was incredible, we wish the gym was open and functioning.
Ruth, 3 晚浪漫之旅, 2019年12月11日
This property is lovely! I visited the site in Nov 2016 as well and the property has since, changed ownership, I understand. They have undergone some renos and painting to re-fresh - took me some time to get used to the change of color (from the yellow and blue) but the new look is classy and stream-lined. And clean looking. The staff are extremely friendly and helpful. I love this location and will return, without question!
5 晚好友同遊, 2019年10月26日
All inclusive food quality is quite good. Whereas the rooms facilities need renovation. Staff is helpful to solve the water leaking of air conditioner , unfortunately the incident needs time to repair.
Teresa, 1 晚浪漫之旅, 2019年09月09日
DO NOT USE THIS RESORT FOR YOUR STAY.... I REPEAT DO NOT USE THIS RESORT FOR YOUR STAY IN CUBA. The worker that works there are THIEVES especially to Americans. The night before I checked out, I counted my money for my ride back to Havana with my boyfriend. I separated 25 CUC for the airport in Havana (that’s the currency the the tourist use in Cuba) between $30 US and 180 CUC for the ride back to Havana. I used US dollars to separate the taxi fairs so I won’t have to expose too much money paying for my ride. This was the night before I checked out the hotel. I counted the money 3 times in front of my boyfriend before we went to sleep. I placed the money back in my wallet and then place the wallet in my bag and zipped it up. I was preparing myself for my travel back. The next morning before check out. I went for breakfast at 7:30 AM in the morning, my boyfriend came down around 8:00 AM. Between the time of breakfast and me leaving my boyfriend to go to the beach at 8:30 AM, and my boyfriend going back to the room at 9:15 AM, the cleaning people were able to go in to my bag were my wallet was and stole 100 CUC. All they needed was 1 hour and 15 mins. Who cleans the rooms that early! I got back to the room at 9:52 AM. I remembered because I told my boyfriend check out is at 11:00 AM, but it was really 12:00 AM. He said “okay, we have an hour and 8 minutes) all of a sudden, I heard a knock on the door and without me saying anything the door opened without my permission.
3 晚浪漫之旅, 2019年07月31日
Beautiful location right on the beach with turquoise waters, which is what you stay here for as everything else was substandard and overpriced. Room itself was comfortable but bathroom was ancient in style with no way to stop water from the shower flowing all over the floor. Food was awful. Bland, repetitive and full of mystery meat. Mean with the ‘all inclusive’ drinks, serving in tiny cups despite the heat, meaning you had to go to the bar every few minutes even for water. Staff generally appeared unhappy and unkeen to assist. Pool looked pretty dirty but didn’t brave it myself.
Charlotte, 2 晚旅行, 2019年07月14日
This is our last stop in Cuba. Nice to have all inclusive and the beach at the doorstep. The beach is beautiful and not crowded, blue sea and white sand, although not many activities available apart from snorkeling and pedaling. One main canteen for buffet meals, there are choices but food is average like everywhere in Cuba. Standard room is nice enough facing the beach. We had moments that the hotel did not have water supply but i think it’s a problem in Cuba. Need to bring anti mosquitos tho.
2 晚家庭旅遊, 2019年07月06日