Did not stay.. Drug users, prostitutes all in the hotel.. They wanted to charge a fee for our two registered service dogs.. Since they were not pets they wanted to charge cleaning fee. I refused and left as it is against Federal ADA Rules..
Will not issue a refund. Very shady owners and staff.. Have reported to FL State Attorney, and also in process of Federal ADA office. Desk clerk is son in law of owner, and very rude..
If nothing else the forth coming legal costs and fines will be way more than a refund.. The hotel does say pet friendly, but they try to get around law.. As a Decorated Disabled Military Veteran it is appalling..
This area of Kissimmee FL is all homeless transients, drugs, and prostitutes. DO NOT STAY HERE. We lived down here for 31 years, moved in 2018. This strip on Hwy 192, between The Olive Garden and Medieval Times is so sketchy now.
This area is very crime ridden for hotels. Businesses are good.