Located in Old Town Lucerne, Hotel Des Balances offers a luxurious retreat with French cuisine at Restaurant Balances and refreshing drinks at the bar. Enjoy al fresco dining, dry cleaning services, or simply relax on the terrace while taking advantage of free in-room WiFi.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Airport transfer
Bar
24/7 front desk
Pet friendly
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Valet parking
Self parking
Room service
24-hour business center
Business center
Meeting rooms
Airport shuttle
Terrace
24-hour front desk
Feel at home (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is $233
$233
includes taxes & fees
$214 per night
Feb 19 - Feb 20
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Romantic Suite, 1 King Bed, Balcony, River View
Romantic Suite, 1 King Bed, Balcony, River View
Highlights
Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
431 sq ft
River view
Sleeps 2
1 King Bed
View all photos for Triple Room, City View
Triple Room, City View
Highlights
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
269 sq ft
City view
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Superior Double Room, River View
Superior Double Room, River View
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
323 sq ft
River view
Sleeps 3
1 Queen Bed OR 2 Twin Beds
View all photos for Queen Room For Single Use, City View
Queen Room For Single Use, City View
Highlights
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
City view
Sleeps 1
1 Queen Bed
View all photos for Triple Room, River View
Triple Room, River View
Highlights
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
269 sq ft
River view
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Double Room, City View (Queenroom)
Double Room, City View (Queenroom)
Highlights
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
City view
Sleeps 2
1 Queen Bed
View all photos for Double or Twin Room, City View
Double or Twin Room, City View
Highlights
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
269 sq ft
City view
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Double or Twin Room, River View
Double or Twin Room, River View
Highlights
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
215 sq ft
River view
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Junior Suite, River View
Junior Suite, River View
Highlights
Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
334 sq ft
River view
Sleeps 2
1 King Bed
View all photos for Suite, Hot Tub, River View (with Balcony)
Hotel Des Balances puts you within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Restaurant Balances, which serves French cuisine and is open for breakfast, lunch, and dinner. The helpful staff and overall property condition get great marks from fellow travelers.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
56 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (CHF 35 per night)
Onsite valet parking (CHF 33 per day; includes in/out privileges)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Conference space (1970 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
IPod docking station
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.80 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 35 per person
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CHF 70.0 per night
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per day
Parking
Self parking costs CHF 35 per night
Valet parking costs CHF 33 per day with in/out privileges
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne
Frequently asked questions
Does Hotel Des Balances offer free cancellation for a full refund?
Yes, Hotel Des Balances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Des Balances?
Yes, pets are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Des Balances?
Yes. Self parking costs CHF 35 per night. Valet parking costs CHF 33 per day.
Is airport shuttle service offered by Hotel Des Balances?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Des Balances?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Des Balances?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
What is there to do at Hotel Des Balances and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Hotel Des Balances?
Yes, Restaurant Balances offers alfresco dining and French cuisine.
What's the area around Hotel Des Balances like?
Hotel Des Balances is located on the waterfront in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Chapel Bridge. Travelers give top marks for the hotel's prime location.
Hotel Des Balances Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 12, 2025
Wonderful Stay
This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Bradley
Bradley, 3-night trip
10/10 Exceptional
Feb 13, 2025
Tremendous hotel in the heart of Luzern
Tremendous hotel in the heart of Luzern. Close to many shops, restaurants, bridges and so much more. Incredibly friendly service. The bar was an awesome option after a full day of walking or sightseeing. A beautifully designed and highly functional room. We can't wait to visit the area and stay here again.
fritz
fritz, 1-night trip
10/10 Exceptional
Dec 19, 2024
Fantastic hotel. Definitely coming back!
Evan
Evan, 1-night trip
10/10 Exceptional
Jan 9, 2025
Centrally located, close to everything and with lots of dining options. The hotel restaurant was excellent also.
I injured my knee skiing at the Jungfrau region and the staff was able to provide a wheelchair and found a lake view room so I can better enjoy my stay.
Robin
Robin, 3-night trip
10/10 Exceptional
Oct 7, 2024
Great property! Staff was awesome from the front desk to the bar staff.
Susan
Susan, 3-night trip
10/10 Exceptional
Jun 25, 2024
Great property, location and staff.
Michael
Michael, 1-night trip
10/10 Exceptional
Nov 24, 2024
Des Balances in Lucern
Very nice hotel, well located in central Lucern with an excellent restaurant.
Karen
Karen, 3-night trip
10/10 Exceptional
Oct 2, 2024
This was an amazing hotel experience in Lucerne could not recommend more! The staff was amazing and well you can not beat the view.
Tosha
Tosha, 2-night trip
10/10 Exceptional
Sep 5, 2024
Beautiful hotel in a great location. Excellent food. Highly recommended.
Kimberly Lanae
Kimberly Lanae, 3-night trip
10/10 Exceptional
Sep 19, 2024
Incredible views
andy
andy, 2-night trip
10/10 Exceptional
Aug 23, 2024
Strongly recommend a room on the water. The staff were amazing, the location is fantastic, and convenient to all dining options.
Cynthia
Cynthia, 3-night trip
10/10 Exceptional
Nov 2, 2024
We would definitely stay here on our next visit
This was an exceptionally nice hotel in the perfect location. Just a short walk from the train station and close to everything. My husband and I enjoyed a romantic 2 days in this gorgeous little city. We took the train to Mt. Pilatus and really enjoyed the cheese fondue locally. The room was spacious and elegant. The bedding was very comfortable.
Jodi
Jodi, 2-night trip
10/10 Exceptional
Oct 14, 2024
Lovely stay in a beautiful city. The staff is wonderful - professional, friendly, and helpful. This hotel has a central location in old town Lucerne with a view of the river and the Chapel Bridge. It is a very nice property and is very walkable. The bar and restaurant are very good. This was our second stay here.
Dinah
Dinah, 2-night trip
10/10 Exceptional
May 20, 2024
Wonderful Hotel
Ryan
Ryan, 2-night trip
10/10 Exceptional
Nov 17, 2024
Convenient. The staff were congenial. Coop city store was close by making it convenient to buy whatever you need.
Ellis
Ellis, 3-night trip
10/10 Exceptional
Oct 14, 2024
Incredible hotel with great location in Lucerne. 8 min easy walk from Train station. Staff is super friendly and very helpful. Rooms are SO big and we booked a superior on the river. Best hotel room we have had in our two week trip in Italy and Switzerland
Gaurish
Gaurish, 3-night trip
10/10 Exceptional
Sep 1, 2024
Hotel des Balances is a beautiful hotel with a wonderful restaurant and helpful staff. Their location is convenient to the train station and the center of Lucerne. I would highly recommend Hotel des Balances
Catherine
Catherine, 2-night trip
10/10 Exceptional
Jan 18, 2024
We love the stay at this hotel
Ana
Ana, 1-night trip
10/10 Exceptional
Sep 20, 2024
The staff were very friendly helpful and Very nice. Loved it.
Anup
Anup, 3-night trip
10/10 Exceptional
Oct 24, 2024
It’s a beautiful building right on the water. Back of the hotel faces a cobblestone square which leads to old town. So convenient to everything. Staff at front desk could not have been more helpful with a walking map and booking ticket for a boat tour.
Lisa
Lisa, 1-night trip
8/10 Very good
Aug 14, 2024
Good location.
Enjoyed the Hotel and especially the location. Walk to the train station and a short walk to the old town and the attractions. Expensive for what you get.
Douglas
Douglas, 3-night trip
10/10 Exceptional
Feb 23, 2024
The hotel was clean, nicely appointed, with a lovely and helpful staff!
Mika
Mika, 2-night trip
10/10 Exceptional
Dec 17, 2023
Excellent Hotel.
Liuba
Liuba, 3-night trip
10/10 Exceptional
Sep 22, 2024
Beautiful property. The only negative was the squeaky floors. Close to train station and supermarkets
Sharon
Sharon, 3-night trip
10/10 Exceptional
Aug 14, 2024
Get a river view, grab a drink and sit on your balcony. Very comfortable with a great staff.