This is a very good hotel in Edinburgh with good customer service and dining service for travelling. The parking space is good enough and the breakfast is delicious for us.
Lovely breakfast. Had to wait for about 5 mins to be served at bar after we arrived. Nobody working at bar. Could be a better stay if we had a better view from our room. Room smelled of paint and there was paint spilled on bits of the carpet.
Carole
Carole,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 14 日
I travelled with my partner and 10 months baby. I have to admit I only look at the reviews but I had completely overlooked the fact that it is a very old hotel. I sincerely appreciate the hotel staff to help carry my suitcase up to the second floor with the help and support from the receptionist is outstanding. but everything else is a nightmare. There was a spider the size of my baby fist, the room floor carpet was definitely not clean or at least appear clean. The shower water drips out so you have to take 2X more time to wash. The baby co sleeps with us and having 2 singles put together is fine but then you get the gap in between which the hotel can cover it with a topper? Unfortunately with the price we paid, I don’t think is worth. I hope you can look into improving the hotel condition.
Colin
Colin,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 13 日
Clean, renovated room. Corteous reception and reasonably priced bar.
Tapani
Tapani,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 12 日
Mycket trevligt hotell med väldigt god service från personalen. Huskatten bidrar till en trevlig miljö. Det enda man kan anmärka på är att sängen var hård, en bäddmadrass hade gjort underverk!
Joakim
Joakim,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 12 日
The hotel itself is beautiful restaurant food excellent with good service - staff attentive and welcoming - the bedroom however was poor by any standards - really due a major makeover - even although the price per night was very competitive - did not match decor of travel lodge or Ibis - very disappointing
May
May,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 11 日
Aurora
Aurora,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 10 日
The hotel albeit beautiful on the outside, needs a really good refurb. The carpets are all tatty and there are lots of stairs! My TV in my room kept losing signal which is super annoying, then the remote control wouldn't work at all so I had to get up and manually switch it off. I did report this to reception but it wasn't acted on. The water pressure was really low and the shower took ages to warm up. The rooms all need a good decorate, the bathroom however was lovely
My key wouldn't work twice. The lovely receptionist sorted it but it was really inconvenient having to trail all the way back to reception twice. Great for parking. .
Jane
Jane,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 7 日
Free parking ideal. Chwal and cheerful
Robert
Robert,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 6 日
Room was tired, floor did not look clean, velux window would not shut and kept blowing open in evening - bathroom floor was soaken due to shower screen having no rubber seal
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 4 日
Claire
Claire,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 2 日
Recommended
Parking ok. Limited choice of drinks. Good food. Service friendly and efficient. No lift and i had to climb 48 steps carrying luggage
Russell
Russell,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 1 日
N
Signature room was awful: no side tables or side lights by bed which meant I had to switch off the central light by the door and then navigate back to the bed in the dark. The bed allegedly had controls to raise the mattress and pop-up a Tv from the footboard but again, nothing worked. The central light was a chandelier which had a dodgy light which flickered and neither the TV in the main room, nor the one on the bathroom actually worked. I was staying two nights and complained on the first day and was told that someone would arrive the next day to fix the main TV but alas, although a new TV arrived, it still didn’t work. I emailed the manager to complain again but no response was forthcoming, Terrible customer service. I can only assume that the signature vibe was Fawlty Towers.
Karen
Karen,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 30 日
Could be better
Rooms are large but overall they are tired and need updating. Limited menu in the restaurant for dinner and the breakfast area is like a sauna. Additionally the key card stopped working every day which meant I was up and down three floors (no lift). Positives are nice staff, the food is good and there are lots of hills for those that like walking.
Claire
Claire,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 30 日
X
Carlo Pieter
Carlo Pieter,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 29 日
Helpful staff
Vignesh
Vignesh,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 23 日
wonderful gem
This is an older hotel, which added to the charm. We found the room with 2 twin beds to be roomy and comfortable with a sitting area of 2 chairs and tea unit quite nice. . The bathroom was clean and large. I'd stay again!
JoAnn
JoAnn,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 23 日
Good hotel in great location
Stayed 2 nights room only so can't comment on breakfast.
We were given a complimentary upgrade to a large room on the top floor overlooking the hills to the side which was nice. It had a very large bathroom with bath.
Room very comfortable with a separate tap/sink for water - we slept very well.
We ate in the restaurant the first night and the food was very good and reasonably priced. Service was very friendly and started well but unfortunately there was a very long wait after the main course where we were not offered deserts so we gave up and left. Three Thatchers ciders on draft was nice!
Location great with large car park and bus stop to Edinburgh centre just down the steps on the road beside the hotel - frequent buses taking about half hour.
Overall a very good stay.
Philip
Philip,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 21 日
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 21 日
Lovely traditional hotel.
Lovely traditional hotel. Given the age of the building its kept in good shape. Staff are very friendly and well.presented.
Jon-Dean
Jon-Dean,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 17 日
Oerhört slitet hotell
Oerhört slitet hotell. Odiskat porslin på rummet. Toaletten satt inte fast i golvet. Väldigt dåligt tryck på vattnet. Det tog 5min att få håret blött.