我是否可以免費取消Casa Maya 度假村的預訂並收到全額退款？

可以，Casa Maya 度假村在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

Casa Maya 度假村是否有游泳池？

是的，住宿提供室外游泳池。

Casa Maya 度假村是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Casa Maya 度假村是否提供停車位？

是的，住宿提供免費自助停車服務。

Casa Maya 度假村入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：21:00。退房時間為 11:00。提供零接觸退房服務。

Casa Maya 度假村和附近有什麼好看好玩的？

Casa Maya 度假村具有室外游泳池。

Casa Maya 度假村內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

Casa Maya 度假村附近的環境怎麼樣？

Casa Maya 度假村的位置很好，只要走 11 分鐘就可以到森薩海灘。

Casa Maya 度假村住宿資訊、相片和旅客評語

Q: Casa Maya 度假村是否有游泳池？

是的，住宿提供室外游泳池。

Q: Casa Maya 度假村是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: Casa Maya 度假村是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: Casa Maya 度假村內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

6/10 不錯哦

2025 年 10 月 4 日

En general bien

Maria Alejandra，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 19 日

Daniel Alfredo，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 16 日

Paul，3 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 15 日

Rosa，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 14 日

Wins and losses.

I considered they had de ent for options. I didn’t try everything but what I tried was pretty good. My wife loved the shrimp cocktail. The he breakfast was good. Although on my last day, there wasn’t anyone available other than the construction workers building out the new room. I didn’t get a chance to enjoy a breakfast before leaving. Other than that, nice hotel. Shower was definitely great.

Steven，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 13 日

Amazing stay, delicious breakfast. Only thing that was out of the ordinary was when checking out all hotel staff was off and no one was there to take the room keys. Gave keys to a worker that was helping fix the hotel remodeling. We were left there alone and no breakfast which was included with room. I received an email at midnight saying to go eat at a hotel nearby and bring them the receipt for breakfast but no one was there. We opted out of that option and just left.

2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 6 日

Our last ⛱️ adventure with a blast!

Our final beach adventure had to be beach front 🏖️ So happy with my choice at Maya Resort. Everything was fantastic and service was phenomenal 💯 Definitely will consider returning and look forward to the renovations 👏

Elsa，2 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 7 月 12 日

Scammers.

They will try to charge you twice if you pay at the property. I arrived at 1PM, paid for my reservations, and left my bags because it was too early for the 3PM check in time. After returning at 4PM, I checked in without an issue. About 30 minutes later, a worker came to my door telling me I never paid. I showed him the charge on bank account, and he left. He came back multiple times asking for the same. He told me to call his manager, but I refused because the property should have my number from the reservation. I ended up leaving at 7PM and driving back to San Salavdor. The whole thing seemed like a scam to get double payment. They refuse to issue a refund even after claiming the payment never went through. In addition to the issues with payment, the photos of the property are misleading. The pool is tiny, more like a plunge pool, and the beach is not accessible. Hotels.com also refused to help with a refund or credit. Stay here at your own risk. There are better properties in the area.

Dalye，1 晚好友同遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 10 日

The staff not friendly, poor customer service. I expected more.

Jose，2 晚家庭旅遊

CheapTickets 真實旅客評語

6/10 不錯哦

2025 年 7 月 4 日

Sonia，1 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 4 日

Such a lovely view at Casa Maya. The property is beachside. There is a small pool and to swim in. The beach in this part is scenic with a high cliff and a cave next to an extensive amount of beach rocks. The wave is quite strong so it’s not suitable for swimming, but it’s beautiful to view. The service was good and food was decent when I ate at the restaurant . The room was comfortable and had a pleasant beach vibe.

chrisandra，2 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 2 日

The place is okay nothing fancy but the food service takes for ever

You need to go down to enjoy the pool and the sea so be ready if you are old or have a disability

Luis，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 1 日

Todo estuvo excelente, la atención del personal, la comida del restaurante, la comodidad de la habitación, todo excelente

Oscar，1 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 30 日

We stayed there for three nights and their food was very good, and all of the staff very friendly.

Elva，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 29 日

Daniel Patrick，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 21 日

The place will be better but right now they are doing constructions. They need to check the rooms every day for towels and toilet paper.

Maximiliano Cordova，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 19 日

Staff was incredible! Best staff so far on our three week vacation travels. Wendy, Karla, Diana, Angel and Marylyn. I need coffee every morning before I start my morning, there was no coffee pot in the room, they do have a note that states that if you want room service, you can always order it, but all I wanted was my coffee in the morning so Wendy the AM waitress made sure to pass it Karla the evening waitress. Karla brought a coffee pot and coffee that evening. That meant the world to me, and they all did it with a smile! The property is under construction, but even the people working were very pleasant.

Harry，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 15 日

Tessa，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 9 日

Due to recent high sea level and waves the beach is pretty much gone 😞, they are only rocks left but this is everywhere in La Libertad. The waves are amazing for surfing though!!

Carlos，2 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 7 日

We didn’t stay. Hotel was under renovation and noisy and messy with construction material. Room was not with Oceanview as we paid extra for

Shneur，2 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 7 日

I had made a reservation for 3 days and left 2 days early it was awful and I’m not recommending it at all.

Rhina，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 7 日

Very cute hotel! Everything was excellent. Staff was super friendly, we had a very good fish and sunset time on the beach was my favorite. Highly recommended!

Ashley，1 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 6 日

I did not stay there. Therefore, I have comments about it

Yani，1 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 5 月 14 日

Staff service terrible and not friendly I have problems whit my reservation Because my reservation was made for a panoramic view of the ocean and when I arrived at the hotel the reception team informed me that there was no availability and that they could not help me at all. I wrote to the property manager to see how to proceed. The surprise was that there was an additional despotic person that you have to reserve and pay extra to be able to have tables to eat with a good view. If you are consuming, you are a guest of someone who does something absurd, but oh well, one more experience.

Jose Ramiro，1 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 6 日

Very quiet place for relax

Cesar，1 晚旅行

Hotels.com 真實旅客評語

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