我是否可以免費取消大卡納天堂全套房全包式度假村的預訂並收到全額退款？

可以，大卡納天堂全套房全包式度假村在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

大卡納天堂全套房全包式度假村是否有游泳池？

是的，住宿提供3 座室外游泳池和兒童游泳池。旅客可以使用游泳池，開放時間為 08:00 至 23:00。

大卡納天堂全套房全包式度假村是否允許攜帶寵物？

可以，歡迎狗入住，最多共 2 隻。收取每晚每隻寵物 DOP5400 的費用。可能會有某些限制，詳情請洽住宿業者。

大卡納天堂全套房全包式度假村是否提供停車位？

是的，住宿提供免費自助停車服務。

大卡納天堂全套房全包式度假村入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。退房時間為 12:00。

大卡納天堂全套房全包式度假村是否附設賭場？

此飯店沒有賭場，但阿瓦隆公主賭場 (開車 6 分鐘) 就在附近。

大卡納天堂全套房全包式度假村和附近有什麼好看好玩的？

您可以盡情體驗住宿提供的活動，例如排球，也可以到附設的網球場上好好精進您的球技。住宿還有提供其他娛樂活動，例如排球。好好做個 Spa 放鬆一下，或在附設的 3 座室外游泳池裡任選一座來游上幾回。大卡納天堂全套房全包式度假村也有5 間酒吧、滑水道和24 小時健身中心，以及Spa 服務和花園。

大卡納天堂全套房全包式度假村內部或附近是否有餐廳？

是的，此住宿附設 7 間餐廳。

大卡納天堂全套房全包式度假村有附設私人浴缸的客房嗎？

是，每間客房都有室外私人浴缸。

大卡納天堂全套房全包式度假村附近的環境怎麼樣？

大卡納天堂全套房全包式度假村位於巴瓦洛，走路只要短短 10 分鐘就能抵達Cocotal高爾夫球鄉村俱樂部。

大卡納天堂全套房全包式度假村住宿資訊、相片和旅客評語

Q: 大卡納天堂全套房全包式度假村是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 大卡納天堂全套房全包式度假村內部或附近是否有餐廳？

是的，此住宿附設 7 間餐廳。

Q: 大卡納天堂全套房全包式度假村有附設私人浴缸的客房嗎？

是，每間客房都有室外私人浴缸。

8/10 非常好

2023 年 8 月 7 日

food don’t like

There are too few food varieties, the supply is very slow, and the quantity is very small, almost every day

Xiucai，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 6 日

Everything was wonderful. We had Leonardo and johnathan as our concierge and he made sure we had the best experience with our stay. The only issue is the food is the same everyday nothing special about that

saranya，11 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 6 日

Over all amazing stay, food was amazing but breakfast can be better. Over all service was great but staff sometimes lack urgency or would just forget about us but would later apologize

7 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 1 日

Joel，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 24 日

Kiara，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 4 日

Claribel，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 3 日

Jalismel，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 31 日

Great vacation

All was perfect This hotel 5 stars and you feel it

Tal，3 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 28 日

Staff was very polite, especially our concierge, Ernesto. The hotel and pool facilities were excellent. It is the food that could have been improved. Check-in was a bit slow, but it is high season. The room was very nice but not exactly what we had reserved, two double beds adjacent to each other. Instead, we were given a King with a sofa bed for the third person. It worked out but not as comfortably for our granddaughter. The beach does not live up to the reputation of Bavaro Beach.

James，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 20 日

Excellent vacation!

We just returned from an amazing 8-day stay at Paradisus Grand Cana, and we couldn’t be happier with the entire experience! From start to finish, everything was seamless and relaxing. The highlight of our stay was definitely our incredible concierge, Leonela Calderon – she was truly exceptional! Leonela went above and beyond every single day – helping us plan our activities, arranging dinner reservations, and always checking in to make sure we had everything we needed. She was kind, sweet, supportive, and consistently helpful – a true gem! The all-inclusive experience was exactly what we needed – stress-free and full of joy. We simply ate, drank, enjoyed the sun, the beach, the pool, and even had amazing massages. Every staff member we encountered was friendly and welcoming, making us feel right at home. Our suite was spotless and spacious, and the pools were always clean and comfortable. We can’t wait to return – thank you Paradisus for giving us a vacation to remember!

Mei Ling，7 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 18 日

Wish I had a better experience

The food in this resort is horrible! I got sent a raw burger 3 times! It always comes cold and nasty!!!! I went to the buffet and the waiter came up to my table and took out plates before being done with our food!! (The uncooked meats sits in its blood for hours until someone asks for it to be cooked on the grill)! (The bathroom was my best friend the first 2 days) Every time we went to make a dinner reservation she said no the restaurants were full, which is untrue because we walked by them and they weren’t!! The room was very nice! The hospitality not so much!! Overall I will not return to this hotel!!

4 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 15 日

Very nice, I'll be back.

Very nice resort. The room was amazing. Great food and service. Beautiful and comfortable for a family vacation w/ kids. The only issue I had was that there was a wedding at the resort and our room was next to one of the wedding guest and they always arrived late night, drunk and loud, and we can hear them loud and clear, even in private affairs! We called the front desk and they handle the situation (both nights). My recommendation to the property is that the start accommodating wedding guest next to each other so they won't bother other guests sleep.

Oscar，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

Muy buena

Mayelin Ramos，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

Yasmany Alejo，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 10 日

Wonderful vacation! The restaurant and buffet served delicious food

Jennifer Ivette，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 10 日

Me gustó mucho.

Anay，6 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 10 日

The amenities and kid friendly options were great. I wish there were gluten/wheat free options.

Adriane，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 10 日

Yadipsi Santana，7 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 9 日

They asked us to pay to upgrade our stay to family master concierge service. He tried to be available for us, but he was clearly not extremely busy and would send us to the bellboy and forget to provide requested services. I would have to send multiple messages and reminders. The house cleaning was horrible. We had to stay out of our room for hours while the room was being cleaned, although we left 8:00 AM, and were told house cleaning starts at 9. We were often left outside until 3 PM. My son got sick from old beef pasta and threw up and then the water shut off in the hotel so we had to wait to clean our son up. Our trip was to celebrate his birthday, and the amount of pushback and frustration, and speaking to managers I had to do it as insane. It was horrible. I couldn’t wait to leave. We paid for all inclusive, and had to go off the resort several times to buy food. Just a waste of money, I would never ever stay here again. They asked to complete the pre arrival form, and that was a waste of time! The manager, Pilar is disgusting and lacks any compassion or customer service. Milagros made an attempt to support us, but the damage was done by the time she intervened, literally the night before we left.

SHAWN，6 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 9 日

Yepsenia，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 9 日

John Deco，2 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 8 日

The property is beautiful Amazing. Incredible the staff. Was kind of rules most of the time

sory，2 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 8 日

Arianna，7 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 7 日

Overall, it was ok. Beach practically was of no use. Food was average. Service at the steakhouse specifically was subpar. Huge shout out and compliments to kids club staff. They were kind, attentive, and very helpful. Highlight of our trip. In my opinion, things are downhill as compared to our 2023 stay.

Arthur，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 7 日

Amazing resort! the food is incredible, staff is very friendly and helpful. They are always paying attention to your needs and the entertainment is one of a kind. This is one of the most complete resort we have been to and the kids love it too. Franklin and Adonis did an amazing job in helping us coordinate our dinner every night. We are very thankful to them and will definitely be returning back next year!!!

Robby，5 晚家庭旅遊

Orbitz 真實旅客評語

大卡納天堂全套房全包式度假村

Paradisus Grand Cana - All Suites - All Inclusive

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