John F. Kennedy Intl. Airport (JFK) - 55 min drive
New York W 32nd St. Station - 4 min walk
New York 23rd St. Station - 7 min walk
Penn Station - 8 min walk
28 St. Station (7th Av.) - 3 min walk
28 St. Station (Broadway) - 4 min walk
34 St. Station (Herald Square) - 6 min walk
Restaurants
Skirt Steak - 2 min walk
L'Amico - 2 min walk
ICHIRAN Midtown - 5 min walk
Ajisen Ramen - 4 min walk
The Fleur Room - 3 min walk
About this property
DoubleTree by Hilton Hotel New York City - Chelsea
When you stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be in a great location, within just a 10-minute walk of Madison Square Garden and Empire State Building. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, 5th Avenue and Macy's are within just a 10-minute walk. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: 28 St. Station (7th Av.) is 3 minutes and 28 St. Station (Broadway) is 4 minutes.
Languages
English
At a glance
Hotel size
236 rooms
Arranged over 27 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible van parking on site
Offsite parking within 0.1 mi (USD 50 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
Cooked-to-order breakfast is offered for an extra charge of approximately USD 18 to 25 for adults, and USD 18 to 25 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 50 per pet, per stay
Parking
Parking is available nearby and costs USD 50 per day (656 ft away)
Policies
Guests can rest easy knowing there's a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York
Frequently asked questions
Does DoubleTree by Hilton Hotel New York City - Chelsea offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel New York City - Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Hotel New York City - Chelsea?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
What are the check-in and check-out times at DoubleTree by Hilton Hotel New York City - Chelsea?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel New York City - Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at DoubleTree by Hilton Hotel New York City - Chelsea and nearby?
Have fun with nearby activities like cycling and hiking. DoubleTree by Hilton Hotel New York City - Chelsea also has a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel New York City - Chelsea?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Hotel New York City - Chelsea like?
DoubleTree by Hilton Hotel New York City - Chelsea is in Manhattan, a short 3-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from Madison Square Garden. Travelers say the area is walkable and good for shopping.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 10, 2025
We enjoyed our stay at the Double Tree. Hotel was quiet and well maintained. Great location. Easy access to the subway. Highly recommend
Melissa
Melissa, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 9, 2025
Mark
Mark, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 8, 2025
RJ
RJ, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Héctor
Héctor, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Very friendly staff
Alice
Alice, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Kijung
Kijung, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 31, 2024
Alina
Alina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Excelentes condiciones, muy limpio y está perfectamente ubicado si quieres conocer la ciudad de New York, recomendado.
Luis
Luis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Marie
Marie, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2024
Lori
Lori, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Syed Asfar Akhtar
Syed Asfar Akhtar, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Great hotel, will def stay again.
Monica
Monica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Kornpong
Kornpong, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 16, 2024
Rooms are very small and price is not good. Hotel isn't very clean. only 1 person working on morning of checkout and she was busy with another custome.
suzanne
suzanne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
erin
erin, 3-night trip
Verified Hotels.com guest review
6/10 Good
Dec 14, 2024
Ricardo
Ricardo, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 12, 2024
Terrible service
The front desk last was extremely rude. Multiple times to friends and family.
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2024
More like an airport motel than a Hilton
Generally disappointed. Very small room for very high price. Very dated decor. Disposable cups wrapped in plastic while we face an environmental crisis.
Thomas
Thomas, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Gabrielle
Gabrielle, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 4, 2024
Just okay
The elevator was broken and had been for a while causing getting in and out the hotel 20 minute extra each time
francisco
francisco, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2024
Great location
The location was perfect for our trip. Everything was in walking distance and the staff was friendly and professional.
John
John, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 28, 2024
Lilla
Lilla, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
The mattress was very worn out and had a bad dip in it. One elevator was down the whole time Two mornings out of the four we stayed we had to take the stairs down 17 flights after waiting over 10 min to try to get on elevator around 9/10 am each morning. Room looks bigger in pics online.
Jennifer
Jennifer, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 24, 2024
Elevator blues
For the price of this hotel I was very disappointed. There was a single working elevator for 27 floors of rooms. This made coming and going extremely time consuming, which meant I spent time waiting for an elevator that should have been spent enjoying my trip. The fact that the hotel did not fix this immediately is beyond me. On top of that, the breakfast was ridiculously expensive for what amounts to standard cheap hotel food that is often free many places. There was also no hot water the night we stayed so nobody in my family showered. The one positive was they had someone I could complain to via text and he was pretty responsive.