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Sugar Palm Grand Hillside

4.0 star property
Family-friendly hotel with spa, near Kata Beach

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Photo gallery for Sugar Palm Grand Hillside

Relax in the serene pool of this modern apartment complex, perfect for a peaceful getaway. | Sugar Palm Grand Hillside
Experience serenity with a soak in this romantic, rose petal-adorned tub, perfect for relaxation and rejuvenation. | Sugar Palm Grand Hillside
Sun-soaked loungers line a serene poolside, inviting relaxation amidst tropical greenery. | Sugar Palm Grand Hillside
Modern apartment complex with a pool and lush greenery. | Sugar Palm Grand Hillside
Sun-kissed rooftops overlook a serene bay, where modern architecture meets lush greenery, offering a tranquil escape. | Sugar Palm Grand Hillside
Perched near Kata Beach, Sugar Palm Grand Hillside offers a tranquil retreat with a rooftop terrace and lush garden. Treat yourself to a rejuvenating massage or body treatment at the on-site spa or unwind by the poolside bar while kids enjoy their own children's pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Beach towels
  • Children's pool
  • Pool bar

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
The current price is $188
includes taxes & fees
$174 per night
Feb 18 - Feb 19

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Grand Jacuzzi

Grand Jacuzzi | Balcony

Grand Jacuzzi

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
  • 484 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View | Free minibar items, in-room safe, desk, laptop workspace

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Blackout drapes/curtains
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View | Free minibar items, in-room safe, desk, laptop workspace

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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8.6 out of 10, Excellent, 467 reviews
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About the neighborhood

Map
1 Khoktanod Soi 3, Kata Beach, Karon, Phuket, 83100

What's nearby

  • Kata Beach - 4 min walk
  • Kata & Karon Walking Street - 14 min walk
  • Kata Noi Beach - 20 min walk
  • Karon Beach - 2 min drive
  • Big Buddha - 14 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 71 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪KIRI burger & grill kata - ‬3 min walk
  • ‪Two Chefs หาดกะตะ - ‬4 min walk
  • ‪Mai Thai Restaurant - ‬4 min walk
  • ‪Italian Job Coffee - ‬1 min walk
  • ‪Kata On Fire Bar and Grill - ‬4 min walk

About this property

Sugar Palm Grand Hillside

Sugar Palm Grand Hillside features a rooftop terrace and puts you within a 5-minute walk of Kata Beach. Guests can visit the spa to indulge in massages, facials, or body scrubs, and Baby Palm serves breakfast and lunch. An outdoor pool, a poolside bar, and a fitness center are other features.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Russian, Thai

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Mountain climbing nearby
  • Kayaking nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Handrails in stairways
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments.

Dining

Baby Palm - This restaurant serves breakfast and lunch.
7th Heaven Sky Bar - This rooftop bar overlooks the ocean. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 350 for adults and THB 250 for children
  • Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of THB 300 (subject to availability)
  • Late check-out can be arranged for an extra charge of THB 300 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1200.0 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Grand Hillside Sugar Palm
Grand Sugar
Sugar Palm Grand
Sugar Palm Grand Hillside
Sugar Palm Grand Hillside Hotel
Sugar Palm Grand Hillside Hotel Phuket
Sugar Palm Grand Hillside Phuket
Sugar Palm Hillside
Sugar Palm Grand Hillside Kata
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand, Hillside Phuket/Kata Beach
Sugar Palm Grand Hillside Hotel Karon
Sugar Palm Grand Hillside Karon

Frequently asked questions

Does Sugar Palm Grand Hillside offer free cancellation for a full refund?

Yes, Sugar Palm Grand Hillside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sugar Palm Grand Hillside?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sugar Palm Grand Hillside?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sugar Palm Grand Hillside?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Sugar Palm Grand Hillside?

Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.

What are the check-in and check-out times at Sugar Palm Grand Hillside?

You can check in starting at 3:00 PM. There's a charge of THB 300 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of THB 300 (subject to availability).

What is there to do at Sugar Palm Grand Hillside and nearby?

Have fun with nearby activities like boat tours, kayaking, and mountain climbing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sugar Palm Grand Hillside also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Sugar Palm Grand Hillside?

Yes, Baby Palm offers ocean views.

Does Sugar Palm Grand Hillside have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sugar Palm Grand Hillside like?

Sugar Palm Grand Hillside is a short 4-minute walk from Kata Beach and 20 minutes' walk from Kata Noi Beach.

Sugar Palm Grand Hillside Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Pool access rooms are the bomb! Loved this place.
Jennifer, 3-night trip

10/10 Exceptional

Great place
Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.
tony, 6-night trip

10/10 Exceptional

I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.
Rebecca, 2-night trip

10/10 Exceptional

Great hotel and we loved spending time in our pool, breakfast was great, proximity to the beach and shops was a 3 minute walk, workout room was tiny however, climbing the hill to and from the hotel was enough of a workout that we needed.
Butch, 5-night trip

10/10 Exceptional

Excellent
Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket
CD, 7-night trip

8/10 Very good

Not bad in general…
Vyacheslav, 13-night trip

8/10 Very good

Good
Meriem, 16-night trip

8/10 Very good

Dated hotel, but still a good stay
We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid. Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning.
C, 4-night trip

8/10 Very good

Morten, 5-night trip

8/10 Very good

良かったです。
YUKIKAZU, 6-night trip

8/10 Very good

Hirokazu, 19-night trip

10/10 Exceptional

Helle, 13-night trip

8/10 Very good

Le personnel très bien, mais il manque un peu plus de confort, et pas de poubelles autour de la piscine, pas de restauration ou endroit pour boire un verre le soir! Le nettoyage laisse, des jours, à désirer! Mais hôtel très bien situé! Il ne correspond ni à un 4 ou 5*. Il mérite un petit rafraîchissement!
Rosa Maria, 13-night trip

8/10 Very good

Patty, 4-night trip

10/10 Exceptional

Zeqir, 1-night trip

10/10 Exceptional

MASAHIRO, 3-night trip

10/10 Exceptional

Philip, 2-night trip

10/10 Exceptional

Anthony, 3-night trip

10/10 Exceptional

Perry, 6-night trip

8/10 Very good

PETER MAX, 8-night trip

10/10 Exceptional

Scott, 5-night trip

4/10 Fair

Allan, 7-night trip

2/10 Poor

Det er møkkete å ser ut til å være helt uten vedlikehold nå Søppel rundt basseng å gartner er det neppe der lenger Har bodd der mange ganger før å vært meget fornøyd men dette var nok siste gangen for min del
Gjermund, 3-night trip

8/10 Very good

Einzigartig ist die Luft bzw. der Wind am grünen Hang der Anlage
Edith, 7-night trip

8/10 Very good

Anders, 2-night trip