During my stay I complained to the staff because I could smell smoke in my room and also in the elevators. I am allergic to smoke so by the time I stayed the night I was sick. I was told there was no manager to speak to and had to leave a message asking for a call about the issue. In retaliation for my complaint they charged me to clean the room, saying I was responsible for the smoke. I offered to give them medical documentation that I am a non smoker and have an allergy, and also access to my hotels.com account showing that I travel several weeks a year and always request a smoke free room. They refused to reverse these fraudulent charges. So be warned- they rely on the paragraph in the check in form saying you will not smoke---as a non-smoker you might not think twice about signing this but short of travelling back to this state and filing a law suit-- what recourse do you have against such charges to your credit card? I am still shocked and frustrated - I will never use this hotel chain again
真實旅客
1 晚旅行
6/10
We stayed one night in the hotel. The room was fine, the hot tub and pool were clean and a nice temperature. We have stayed at other La Quinta hotels with delicious coffee and a great selection of breakfast items. However, not what we found here. Only sugary cold cereals, some reheated biscuits and some sausage. The coffee was very weak. Wirst coffee I have ever had at a hotel breakfast.
Pamela
1 晚旅行
2/10
Room was clean we left room the way it was but now they want to keep depoist saying we damaged the room.
真實旅客
1 晚旅行
4/10
I didn't stay I check in around 12 a.m. then checked out at 9 a.m. the next morning. I was not comfortable here the room that was supposed to be non-smoking smelled like old cigarette smoke and the heater smelled as if some one urinated in it when we turned it on.
Qualonda
3 晚家庭旅遊
10/10
Willie
3 晚商務旅行
8/10
Mary
1 晚旅行
8/10
The indoor pool was a bonus that the kids loved.
Catherine
1 晚好友同遊
8/10
Charles
1 晚家庭旅遊
8/10
Lisa
1 晚商務旅行
4/10
Morning front desk manager was rude.
Desmin
1 晚旅行
8/10
It was an amazing stay for our Valentines weekend 💕
真實旅客
3 晚旅行
10/10
thomas
2 晚旅行
10/10
Douglas
1 晚旅行
10/10
The hotel attendant at the front desk was really kind and professional and helpful.
Pool was nice and fun
真實旅客
1 晚家庭旅遊
8/10
Nice area and covenient to dinner locations. The bathroom was not cleaned when I entered the room. Hair on the counter, floor, toilet, and bathtub: very gross.
Cameron
3 晚旅行
10/10
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Tricia
4 晚旅行
10/10
Bobbie
2 晚家庭旅遊
8/10
The overall experience was good. Room was spacious and the staff was friendly and helpful.I thought my room was going to have jets in the tub, but it didn't. Kinda was looking forward to that.
Jimmy
1 晚旅行
8/10
The property itself was great. The breakfast was mediocre.
Rita
1 晚家庭旅遊
10/10
My three day stay was very good . Only one complaint that the TV remote didn't work very well. James
James
2 晚商務旅行
10/10
Randall R
1 晚旅行
8/10
The property is a B but the neighborhood was very sad.
Greg
1 晚商務旅行
8/10
We were really happy with how the property looked. We liked the indoor hot tub and pool.