A beautiful hotel, however in my room the phone wasn’t working, the TV wasn’t working, and the air conditioner wasn’t working. I couldn’t even call the front desk due to no hotel phone.
I went downstairs to let them know that as soon as I entered the room, everything was broken. The front desk immediately sent the engineer to the room who “fixed” everything. Ten minutes after he left everything broke again!!!! I called downstairs and demanded to be moved - of course, the hotel was sold out.
Such a beautiful hotel- but the first time is a lasting impression…. And I will never stay at the Kimpton Miami again.
TONJA
TONJA,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Bruno Miguel
Bruno Miguel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Bruno Miguel
Bruno Miguel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月27日
Comfortable room, broken technology
The good: The room was very comfortable and had modern furniture. The pool area looked really clean and swanky (we didn’t have time to use it). The balcony had a gorgeous view of the water.
The bad: The satellite TV service was very glitchy and would cut out every couple of minutes. The Wi-Fi was terribly slow. No coffee maker in the room. The clock in the room was set an hour off (we stayed in January – weeks away from a daylight savings clock change – we went ahead and fixed the time on the clock ourselves). The Hotels.com app said our checkout time was at noon, but the housekeeper was pounding on our door at 10:35am asking us to check out.
The ugly: I think this hotel is more accustomed to a “Ritzier” clientele than us. (We’re just a couple of goofy midwesterners who stayed here the night after our cruise 😂)
Avery
Avery,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Jaspal
Jaspal,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Very accommodating.
I was able to check in early which was much appreciated as I arrived off a cruise. I enjoyed the pool and had a wonderful supper.
Charlene
Charlene,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月23日
Nancy
Nancy,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
Rae
Rae,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月16日
Wade
Wade,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Liane C
Liane C,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月15日
Acceptable but underwhelmed
It was acceptable but for the price it lacked a certain “special” touch.
There was no luggage stand, robes, coffee machine and the “free” water bottles had a $10 price for each. Was basically underwhelmed
Robin
Robin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Terry
Terry,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月14日
Family Trip 1/2 -1/4/2025
Our room was not ready at 4 PM Check in, had to wait til 6pm and was not given the room type that was booked. Jacuzzi Tub was broken, light above shower did not work. We visit Miami 6 times every year & never had this much hassel with a stay.
Lisa
Lisa,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
A Busy Getaway
Nice hotel, pleasant staff.
Because it it is in the busy part of town, uber access, valet system took quite some time to arrive.
Rachel
Rachel,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
stay here
It was epic.. there is no place we would rather stay: perfection!
真實旅客
8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
All was well, my only complaint is the lobby smelled like dog pee the entirety of the stay.