2/10 不太好
2025 年 9 月 28 日
Last Night
I’ve stayed at this hotel in the past, but it’s shocking how much it has deteriorated over the last two years. My most recent overnight visit was nothing short of a disaster from start to finish.
To begin with, the door locks in some of the rooms are either jammed or not tightly secured, making it difficult to enter or exit without a struggle. This alone raises serious safety concerns.
The housekeeping situation was appalling. It’s clear that whoever is currently responsible for cleaning the rooms is either poorly trained or not trained at all. My first room was immediately rejected after I discovered garbage in the shower drain and hair on the supposedly clean sheets. Absolutely unacceptable.
I requested to be moved to a second room, hoping for better conditions only to be met with more of the same. This level of neglect is disgusting and shows a complete disregard for guest comfort and hygiene.
Adding to the frustration, the front desk experience was equally unprofessional. The male staff member on duty was wearing earplugs while sitting at the desk, completely unaware of guests needing assistance. I had to call out to him seven times before he even noticed I was there. This kind of inattentiveness at the front desk is not just poor service it's unacceptable.
Overall, this stay was a complete failure. I am formally requesting a refund, as this experience fell far below even the most basic expectations for an overnight stay. What used to be a decent hotel has now become
Lawanda
Lawanda，2 晚旅行
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