Lobby looked a mess and the pool wasn’t functional
Sorivel
Sorivel,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月3日
Everything was great except the AC unit in the room was incredibly loud upon startup - woke me up every time it kicked on
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月14日
Judy
Judy,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
HVAC in room was not working properly. Temps in teens outside. Notified front desk.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
JASON
JASON,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
The staff was amazing. Highly recommend you pay the extra for breakfast. I had an omelette with a side of bacon made fresh and it was extremely worth it. Hotel is clean and the room we booked had plenty of space.
We did book this place specifically for the bar/restaurant and hot tub but the bar/restaurant is apparently not open on Sunday's and the hot tub I was told hasn't worked in years which was a bummer.
Overall very pleased except for those two things. I would suggest them to remove the hot tub from their options because we did pick this location mainly for that reason
Kelley
Kelley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
John
John,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月8日
Susan
Susan,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年12月8日
When we got to the hotel the night clerk gave us a keycard and when I asked about breakfast he said I needed to pay a fee.
I stated to him that I already payed for a breakfast the next day and he stated that " I did not".
So I just assumed I would lose money since I tried to show him the invoice on my phone.
When we got to the 1rst room it had a broken lamp with the bulb hanging out and the refrigerator was broke and freezing over.
When I notified the night clerk of the room condition he gave me a key to a 2nd room.
When I got to the second room the door was already opened and the lights were all on.
The bed looked like someone was already sleeping in it and the bathroom was used.
By this time it was getting late.
I came back for a 3rd time he gave me a card key to a room on another floor.
This room appeared to be fine.
However, when we were getting cold ( It was winter) the heater/ air conditioner was not working.
There was a note on the thermostat apologizing for any inconvenience.
We ended up just keeping the room because we were too exhausted to say anything.
This was after 11:30PM.
Later that morning we had a knock on the door from " housekeeping" at 8:00AM!!
She did apologize,however.
When we were ready to depart the day clerk asked if we were going to have breakfast? ( Since it was paid for). I explained to her that we didnt have time for breakfast, however, the night clerk insisted I didnt pay for it.
The day ckerk was very apolegetic and went to the manager.
Patrick
Patrick,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月7日
Needs to be renovated because bathrooms were not clean on grout. Just okay overall
Susan
Susan,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年12月1日
Deepak
Deepak,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月30日
Ilana
Ilana,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月30日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
The Staff are awesome
Matt
Matt,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月14日
David
David,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Kim
Kim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月10日
The front desk that was on shift Saturday night was awsome!! Sorry I can’t remember her name.
Shedrick
Shedrick,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月5日
It would be nice to have some ventilation in the bathroom due to steam from the shower
Joanne
Joanne,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月2日
Daniel
Daniel,5 晚旅行
Orbitz 真實旅客評語
6/10 不錯哦
2024年10月29日
Janice
Janice,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月27日
I booked this hotel specifically for the hot tub. Upon arrival we learned the hot tub was drained and under maintenance. Very disappointing
Amber
Amber,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月22日
Logging Satisfaction
My stay was very pleasant. Accommodations was exactly how it was described. The staff was very friendly and informative. The cost was reasonable! I would recommend this hotel to family or friends traveling 😊