I recently stayed at Coco Beach Resort and was thoroughly impressed! The location and hotel grounds are stunning. A short golf cruise from downtown and 25 mins from Secret Beach. What was truly a take away was the outstanding customer service and amazing staff. I rarely shout out individuals - but this experience was above and beyond for amazing customer service. Kenny, Wayne, Tony, and Marvin at the pool bar and restaurant pulled out all the stops ensure me and my family had a fantastic experience. Their friendly, helpful, and attentive service made every moment enjoyable. Remembering our names, what our preferences were - all around truly exceptional!
Rochellee was incredibly helpful in booking our scuba diving and golf cart. Her knowledge and attention to detail made planning our activities a breeze, and we appreciated her thoughtful help and customer service.
The entire restaurant staff was equally attentive and thoughtful, ensuring our dining experiences were delightful. I can't praise the team enough for their exceptional service. Thank you, Coco Beach Resort, for making our stay truly memorable!