Yolanda was super friendly and helpful, we spoke French which was easier for her to understand, but her English was much better than our Spanish, LOL. So, our Franglais was a good compromise. She gave us a map of Figueres and offered us tips on where it is safer to walk, and where it was safer to take a taxi (average 12€ - 15€) to all locations around town. It cost around 14€ to go from the train station to Ibis Styles Ronda. Overall, the check-in experience was very helpful and professionally handled.